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Technical Gaming Support Agent ( French, Norwegian, German, Swedish or

2012-02-23T05:31:36+00:00

IMMEDIATE STARTS

Gaming Support Agent ( French, Norwegian, German, Swedish or Finnish )

My client is a leading independent contact centre based in Belfast, Northern Ireland. Servicing an international client base from telecoms sector to gaming and online service providers they pride themselves on providing a professional yet fun working environment. Career management is important within this company so they provide their employees with the opportunity to work beyond their normal daily tasks to assist in projects and the development of new skills.

You will be the Frontline Technical Support Agent on an gaming product, acting as first point of contact for customers via telephone and email. Candidates should have excellent problem solving, coordination and organisational skills to effectively interact with customers. Technical ability and gaming skills are required for this role as you will be required to play the products in order to support and instruct on them.

Fluent ( French, Norwegian, German, Swedish or Finnish ) and English language both written and verbal is essential. Previous tech support experience preferred but not essential if extensive domestic experience of IT and gaming product is evident. Interviews can be held remotely via on-line tests and tele-conference calls to aid convenience to candidates. The interview process can be 100% remote to aid convenience to candidates. Tests and simulations are held online, skype and telephone interviewing are also used

To apply for this role please submit your CV today via apply link for immediate, confidential and no obligation interview.

Benefits

Salary will be in the region of £15,500 and hours Mon to Fri. 28 days holiday (including your birthday), Stakeholder Pension Scheme, Quarterly Performance Related bonus, Large range of employee discounts, Bi annual reward and recognition schemes, Buns and fruit on a Friday! Cycle to work scheme, Team events My client is a leading independent contact centre based in Belfast, Northern Ireland. Servicing an international client base from telecoms sector to gaming and online service providers they pride themselves on providing a professional yet fun working environment. Career management is important within this company so they provide their employees with the opportunity to work beyond their normal daily tasks to assist in projects and the development of new skills.

Relocation Reimbursement

Relocation reimbursement package of up to €250 (Euros) available to cover costs of travel to the UK, In addition the company will pay accommodation for first 4 nights in a local city based hotel,

Media Telesales Consultant - Belfast

2012-02-23T05:28:27+00:00

WELCOME TO THE EVOLUTION

At Yell we're transforming the way we do business - offering cutting edge, multi-channel solutions that will see us become the "best provider of business leads for UK SME's". Yell's Media Telesales Consultants are leading industry experts that provide marketing solutions to help our customers grow their business's year on year.

The Yell logo may make you think of the Yellow Pages and Yell.Com but our Media Telesales Consultants are able to offer complete marketing solutions. Offering new customers Social Media like Facebook and Trusted Places and through on-line presentation products such as WebSites and Video will be part of your everyday role. We are also an Authorised Reseller of Google Adwords, so we are looking for a new breed of Telesales Consultant with a passion for new media advertising and marketing to help take our business forward.

Successful applicants will be opening the door to one of the most impressive packages of training, benefits, financial reward and career progression around.

Telesales Consultant Key Deliverables:

•Solution based telesales of packaged business leads to increase revenue, customer growth and satisfaction.
•Identification and acquisition of prospect business to generate new revenue.
•To meet and exceed telesales quality and customer satisfaction targets.
•Use relevant tools to demonstrate proven value of Yell products to influence the sale.

Telesales Consultant Key Attributes / Desirables:

•Demonstrable success in an outbound target driven telesales environment.
•Efficient planning and time management capability
•Business acumen and commercial awareness.
•An engaging persona with credible rapport building capabilities.

At Yell we are looking for the best Media Telesales Consultants in the marketplace and we pay top salaries to find them. You will have a demonstrable track record of working in a solutions based or portfolio sales environment with proven success in achieving and exceeding sales targets.

Norwegian Speaking IT Presales Agents Relocation assistance available

2012-02-23T05:27:28+00:00

Norwegian speaking IT Presales Agent based in Belfast
This role will involve inbound and outbound calling dealing with end users and partners of this leading IT company. Outbound calling will be from data supplied. As well as enquiries from inbound calls, you will have requests for information in web form and "click-to-chat" format. The majority of the calls will be for end user presales. You will be involved in generating leads from end user calls to help partners set up marketing campaigns and give advice and support on IT products and services. Dealing with Social Media will also be part of your role.
** What are the Essential Criteria?
Candidates should...

Be fluent in written and spoken Norwegian
Be fluent in written and spoken English
Have a minimum of 6 months Outbound Telephone sales experience and be willing to work toward the Cisco Sales Expert Certification during the 1st three months
Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
Have the ability to multitask, plan and prioritise workload
Have excellent communication skills both verbal and written
Demonstrate resilience and ability to work on own initiative
Demonstrate problem solving and troubleshooting skills

• Demonstrate ownership and accountability to achieve deadlines and targets

A relocation package upto 250 euros is available as well as assistance in relocating

Salary £14,000 per year) plus bonus per annum (OTE £1500 per year) gross (taxes to be deducted).
Please note that the salaries reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

French Speaking Gaming Agent Relocation Assistance Provided

2012-02-23T05:27:27+00:00

French Speaking EA Gaming Agent

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English and French

Our client delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support, gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment!

What is the role?

The person in this position will work in a team environment to support customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.
Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world's most popular games and game franchises. EA currently supports all major gaming platforms.

Our client currently handles enquiries regarding a number of EA products including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children's favourite Littlest Pet Shop Online and the Need for Speed Franchise. they also provide support for EA console games.

What are the Essential Criteria?

Candidates should...
• Be able to demonstrate a keen interest and passion for gaming
• Be fluent in written and spoken English
• Be fluent in written and spokenSwedish
• Have 6 months outstanding customer service experience in a service driven environment
• Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
• Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
• Have the ability to multitask, plan and prioritise workload
• Have excellent communication skills both verbal and written
• Demonstrate resilience and ability to work on own initiative
• Demonstrate problem solving and troubleshooting skills
• Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS available?

• Extremely competitive salary
• Provides a bright, modern and exciting place to work with excellent staff facilities
• the opportunity to travel and work abroad
• the opportunity to improve your standard of English and work in a multi-lingual environment
• Performance Related Pay
• Staff Discount Scheme
• Eye Care Provision
• Cycle to Work Scheme
• Childcare Vouchers
• Annual Reward & Recognition Ceremony
• Free buns and fruit on a Friday!
• 21 Holidays & 6 Stat days & birthday day off
• Stakeholder Pension Scheme
• Team events

The list goes on...

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

Please note that the salaries reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday

8am - 10pm. However, your Department's operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Is there a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed for at least 3 months). All receipts must be kept for reimbursement.

Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

We have an individual relocation advisor within who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270, 000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast - accommodation, transportation and the general cost of living are all very reasonable.

Finnish Speaking Gaming Agent - Relocation Assistance Provided - Salar

2012-02-23T05:27:26+00:00

Finnish Speaking Gaming Agent. Salary £15,500 and relocation assistance,

What is the role?
The person in this position will work in a team environment support gaming customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.
What are the Essential Criteria?
Candidates should...
• Be able to demonstrate a keen interest and passion for gaming
• Be fluent in written and spoken English
• Be fluent in written and spoken Finnish
• Have 6 months outstanding customer service experience in a service driven environment
• Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
• Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Have the ability to multitask, plan and prioritise workload
• Have excellent communication skills both verbal and written
• Demonstrate resilience and ability to work on own initiative
• Demonstrate problem solving and troubleshooting skills

What is the Salary? £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

Norwegian Speaking gaming Agent Relocation Assistance Available

2012-02-23T05:27:26+00:00

Our client based in Belfast requires a Norwegian Speaking Online Games Fifa Forum Moderator. Candidates must have permission to work in the UK.

The Community Moderator will be responsible for:

Sports product expertise for product specific forum moderation and community interactions
Helping to build and grow the community by preserving/developing overall community health
Acting as a Community Advocate, surfacing community needs to the game teams
Surfacing major bugs to the team, internal stakeholders and developers to keep the community and operations counterparts apprised of fixes
Write a regular report summarizing trends, reactions, and emergent game play feedback from the community to inform development and product groups on the state of the community
Handle requests from Games Studios and Product Managers to assist internal stakeholders with information gathering for actionable items
General support and participation as a member of the live team

•Critical thinking and process analysis

Essential Criteria:

Fluency in Norwegian and written and spoken English
Familiarity with social networking and latest ways to communicate (Facebook, Twitter, YouTube, Google+, etc.)
Effective Communication: Exceptional and professional communication skills; both verbal and written
Customer Focus: minimum 2 years of contact centre experience
Specialist Expertise: An expert level understanding of EA products, experience in network troubleshooting for online gameplay, Intermediate to advanced Microsoft Office skills
Working with Others: Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale A "Never Say Die" and upbeat personality, infectious to team members
Planning & Organising: Must be detail oriented with strong organisational and follow up skills, and the ability to be flexible and manoeuvre through competing priorities
Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

•Resilience - Demonstrates resilience and ability to work on own initiative

Salary:
£7.45 per hour (equivalent to £15,500 per annum gross) (taxes to be deducted). Also relocation assistance available to successful candidates (first 7 nights free hotel accommodation, reimbursement of flight costs - up to 250 euros after 3 months

Travel Customer Services Agents, German speaking relocation assistanc

2012-02-23T05:27:25+00:00

Reports to: Team Manager
Responsibilities:
• Deals with customer enquiries by telephone and email etc. in a friendly, responsive and efficient manner
• Focuses on the customer to ensure that absolute ownership is assumed during every customer contact
• Ensures that the highest levels of quality and honesty are maintained through adherence to agreed processes and Service Level Agreements
• Proactively seeks ways to improve both own and the teams standards of customer service delivery
• Actively engages in your approach to ongoing learning to ensure sufficient knowledge to excel in the role
• Participates as an enthusiastic and supporting member of a highly focused customer service team
• Agents will be responsible for identifying up/cross selling opportunities and educating the customer on all possible options/items of interest.
• They will provide customers with friendly, professional and knowledgeable customer support and provide advanced troubleshooting services to customers.
SKILLS
Essential Criteria:
• Fluency in written and spoken English
• Fluency in written and spoken German
• Customer Focus - 6 months previous experience in a Customer Service environment providing inbound telephone support
• Specialist Expertise - Experience in Microsoft Office and Internet
• Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
• Planning & Organising - Ability to multitask, plan and prioritise workload
• Effective Communication - Excellent communication skills both verbal and written
• Resilience - Demonstrates resilience and ability to work on own initiative
• Problem Solving - Demonstrates problem solving and troubleshooting skills
• Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Relocation expenses up to 250 euros will be refunded as well as this our client will provide hotel accomdation for the 1st week

Salary £14,000 stg per annum

Danish Speaking Gaming Agent relocation assistance provided

2012-02-23T05:27:25+00:00

Danish Speaking EA Gaming Agent

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English and Danish

What is the role?

What are the Essential Criteria?

Candidates should...
• Be able to demonstrate a keen interest and passion for gaming
• Be fluent in written and spoken English
• Be fluent in written and spoken Danish
• Have 6 months outstanding customer service experience in a service driven environment
• Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
• Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
• Have the ability to multitask, plan and prioritise workload
• Have excellent communication skills both verbal and written
• Demonstrate resilience and ability to work on own initiative
• Demonstrate problem solving and troubleshooting skills
• Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS available?

The list goes on...

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Is there a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed for at least 3 months). All receipts must be kept for reimbursement.

Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

More information on Belfast...

German Speaking Gaming Agent relocation assistance provided

2012-02-23T05:27:24+00:00

German Speaking EA Gaming Agent

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English and German

What is the role?

What are the Essential Criteria?

Candidates should...
• Be able to demonstrate a keen interest and passion for gaming
• Be fluent in written and spoken English
• Be fluent in written and spoken German
• Have 6 months outstanding customer service experience in a service driven environment
• Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
• Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
• Have the ability to multitask, plan and prioritise workload
• Have excellent communication skills both verbal and written
• Demonstrate resilience and ability to work on own initiative
• Demonstrate problem solving and troubleshooting skills
• Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS available?

The list goes on...

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Is there a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed for at least 3 months). All receipts must be kept for reimbursement.

Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

More information on Belfast...

Dutch Speaking Accounts Payable Administrator, Global Company, Belfast

2012-02-23T05:27:24+00:00

Dutch Speaking Accounts Payable Administrator

Our client are currently looking to appoint a Dutch Speaking Accounts Payable Administrator within their Financial Service Centre in Belfast.

You will be experienced within a similar role and be an effective administrator and communicator. Dutch language skills would be advantageous as you will liaise with both internal and external customers from these countries.

This is a very busy department, applicants will need to be able to demonstrate the ability to work to deadlines and manage a high volume work load.

Typical Duties in this role are;

Processing purchase ledger invoices and posting journals to nominal ledger

Preparing purchase ledger and nominal ledger payments

To process and match incoming invoices efficiently in Procurement and TMS systems

To follow up with persons responsible for approving invoices to ensure timely authorization of costs

Manage the filing system to ensure that all documents/invoices can be easily accessed

Reconciling supplier statements on a regular basis

Call suppliers regarding queries on a regular basis

Manage petty cash within the Company

Salary Circa 15K, negotiable

35 Hours Per Week

We only act as an agency to this employer and not the direct employer

Promotional Staff - Ad-Bike.

2012-02-23T05:00:01+00:00

Do you enjoy cycling and love being in the outdoors, if so we want to hear from you. We are looking for enthusiastic and energetic people who relish a challenge whatever the weather! As our Ad Bike representative, your role will be to cycle round towns and cities across the UK promoting our clients recruitment campaign. The ad bike will boast a small company branded advertising trailer, allowing the public to see who are recruiting. One hour you may be cycling round town the next you may be in a park, this is an exciting role where every day is guaranteed to be different. As well as riding the bike, you will be required to stop in areas of high footfall for maximum exposure (depending on the campaign, a flyer give-away may also form part of your role). This unique role is a fantastic opportunity for people who prefer to work in the outdoors, it is also a great way of keeping fit! You will ideally own a bicycle in good working order. Sound like your kind of job? click ‘apply’ now.

Trainee Personal trainer/Fitness Instructor

2012-02-23T05:00:01+00:00

Are you passionate about Sport, Health and Fitness? Then a career in Personal Training could be for you If you’re longing to launch yourself into an exciting and rewarding career doing something you love, and possess the drive and determination to be the very best, then The Training Room could be just the answer. As the UK’s leading Personal Trainer Academy, we are now recruiting for 2011/2012 intakes and invite applications from highly motivated individuals with a proven track record for success. We offer some of the UK’s leading training facilities, distraction free learning and the opportunity to work and train alongside the very best. We are also the chosen provider of employees to the UK’s leading leisure companies such as David Lloyd Health Clubs, Virgin Active, Esporta Health Clubs, Greens Health Clubs, LA Fitness PT, Harding Brothers Spa Division (Cruise Ships) and Mark Warner Holidays (overseas placements). If successful, you will be offered an exclusive place on our Fast Track training scheme where you’ll gain nationally recognised qualifications in Personal Training (REPS 3), Spinning, Circuit Training and Sports Nutrition. You’ll also enjoy professional development and mentoring from our experienced tutors and personal trainers so you can enter the industry with all the qualifications and experience required to win the right job for you. During training we will guarantee you interviews with the UK’s leading employers (500+ UK Health Clubs) with an average starting OTE of £20K-£30K. You’ll also benefit from our experience and ongoing career support once you’ve graduated. Our Corporate Partner Sponsored programme can be fully funded through our Career Loan Scheme so that you can complete your training and repay once employed and working. Places are limited and strictly by application only. No previous experience or qualifications are necessary. Apply below and one of the team will contact you

Customer Service Officer

2012-02-23T05:00:01+00:00

At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and behaviours. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging from greeting customers at reception and discussing their needs to carrying out cash transactions. Another important part of your role will be to identify sales opportunities that will deliver a better service to customers and meet targets. We need confident, motivated people, who aren’t afraid to jump right in and start talking to customers. You’ll need to be a team player, friendly, helpful and able to use your initiative. Commercial awareness is also important, as is a willingness to learn. We offer a comprehensive training scheme that will build on your professional knowledge and technical competence, and will help you deliver the best possible service to our customers. You’ll need to bring confidence, energy and a competitive spirit that’ll see you get results. We want people who will push to exceed their targets, keep 100% motivated and help both customers and colleagues alike see us continue our success. At RBS we treat all our staff as individuals. That’s why you can customise your own rewards package to suit your changing lifestyle and find the perfect balance.

Retail Advisor

2012-02-23T05:00:01+00:00

To give our customers an outstanding experience, we need outstanding people. Advisors who love gadgets, new technology and helping customers. If that sounds like you, you’ll be right at home in one of our stylish stores. We operate in a fast-moving market. We’ll expect you to be up to speed with the latest developments and full of information for our customers. Of course, our training will help, but it’s your expertise and enthusiasm that will inspire people. With a like-minded team behind you, you’ll have all the support you need – plus a lively, welcoming workplace where you’ll be free to learn and excel. You will need experience working with customers. As well as being friendly, keen and helpful. Ready to chip in and determined to make customers happy. Make the grade and we’ll make sure you’re well rewarded. We offer a range of benefits and incentives, plus the chance to progress. In a business that’s always evolving, there’s no telling how far you could go. For more information and to apply please click on the link below

Retail Advisor

2012-02-23T05:00:01+00:00

O2 Guru

2012-02-23T05:00:01+00:00

Love playing with new bits of kit? We’ll put you in touch with all the latest gadgets. For lots of customers, it can be quite daunting getting a new piece of technology. Only to find they can’t make head-nor-tail of it. As an O2 Guru, you’ll be on hand to help, using all your technical know-how to make the most advanced gizmos seem super simple to our customers. Whether you’re talking to a real techie, or a complete beginner, it’s all about talking the same language as our customers. Training team mates, you’ll have your own lap top. Plus plenty of time to stay on top of new trends. And who knows, you might just make a few rapid advances of your own. At O2, we’ve got our own special way of saying thanks. So for looking after our customers, you’ll enjoy lots of benefits in return. They come in all shapes and sizes. Some come with the job. Some are more flexible. And some are little perks that you only get at O2. To start the recruitment process for this role, click the link below and be transported to the world of O2 Gurus. Here, we will assess whether the O2 Guru role is the perfect one for you. We will ask you questions and compare your answers to those of our ideal O2 Guru. This takes between 5-10 minutes.

University Brand Ambassador

2012-02-23T05:00:01+00:00

Wanting to earn a little extra cash whilst at university? Apply for our on-campus rep position now! We are recruiting existing students across all universities in the UK to act as our official Grad Brand Ambassadors. This varied and exciting role is perfect for those who want to earn easy money in and around your studies - whilst enhancing your skills and knowledge for future employment. The Role 1) You will be responsible for growing our user database throughout your campus by actively encouraging students to register with jobs4-graduates. This will be achieved by using online and offline marketing initiatives (Twitter, Facebook, Intranet, student union and so forth). For each person you sign up you will receive 90p. Working flexible hours that suits you mean you are in control of your own activities - thus allows for fantastic earning potential. Incentives include ‘Top Agent’ per month, if you prove to be our top earner you could be awarded with a very handsome reward. 2) Top graduate recruiters who want to target students in a creative, offline outlet utilise jobs4-graduates to deliver their targeted recruitment drive campaigns. You will be deploying marketing activity on behalf of our clients, work is project based and will involve working on campus interacting with both clients and students. The amount of campaigns per academic year will vary. The pay rate is £8 per hour. Requirements We are looking for: • Current or prospective students • Savvy individuals with sound interpersonal skills • People with great networking ability, you need to be able to talk and ‘sell’ our site to fellow students • Have a confident and persuasive personality • Relish a challenge, you must be persistent and resilient • Have a professional and entrepreneurial mindset • People with the ability to work independently and in a proactive manner • Sales / customer driven people who can generate results About Jobs4-graduates are part of The Jobs4 Network Limited, one of the largest networks of independent jobs boards. We are a new and exciting graduate site who specialise in graduate recruitment, our network of top graduate employers and advice centre means our site is the ultimate hub for graduates. This is a brilliant opportunity, press 'apply’ now!

Student and Graduate Bloggers

2012-02-23T05:00:01+00:00

Are you a student or graduate? Do you love writing? Studying Journalism, English, PR, Marketing or HR - become our resident guest blogger and gain valuable credentials for your CV. Role We are looking to recruit graduate and student bloggers with an active interest in writing. This is a fantastic opportunity for budding journalists, writers, marketers, public relations and human resource executives wanting to showcase their writing talent. As our voluntary guest blogger we’d like one article from you a week about anything student or graduate related. This can be graduate/recruiter news, latest student fees, employability stats, your graduate experience, the application process – anything and everything relevant to the graduate and student market. The length of the articles will be left to your discretion. With studying and additional commitments we appreciate you may only be able to write one every 2 weeks; however whatever your availability, please drop us an email and we’ll be sure to come up with a proposal that suits you! Benefits Awarded resident blogger status boasts its advantages: 1)You are actively enhancing your writing ability 2)There’s the potential to be headhunted by recruiters 3)It is quality content that will be well received by employers Company We are grads.co.uk, a new and exciting jobs board dedicated to graduate recruitment. Part of The Jobs4 Network Limited, we have an extensive client base across all sectors. If this sounds like a job for you, press 'apply now! We’ll be in-touch with you soon.

ICT Support Engineer

2012-02-23T03:44:11+00:00

QUALIFICATIONS Desirable *Degree or equivalent in an ICT or related area *CCNA, CCNP, Microsoft certified or equivalent exp. *VM ware and Linux RELEVANT EXPERIENCE AND KNOWLEDGE Essential *Demonstrate ability to successfully receive technical training, subsequently deploying the imparted knowledge to best advantage. *Evidence of ability to investigate issues, analyse and present options for achieving resolution. *Understanding of IT Data solutions. Desirable *Exp. of working with Mitel and / or Siem3ns products SPECIAL APTITUDES / SKILLS Essential *Excellent interpersonal skills: including verbal / written communication and presentation skills applicable in both internal and customer facing environments. *Adaptability to provide solutions within a challenging environment. *Evidence of person management skills *Computer literate Desirable Evidence of continuing personal professional development DISPOSITION Essential *Values the strength of team work in achieving objectives and seeks to maximise this but is equally happy to self motivate and to work independently when appropriate. *Flexible, adaptable, resilient, optimism and self-aware. CIRCUMSTANCES Essential *This post is primarily based in the North West of Northern Ireland but the successful candidate will be required to travel and work throughout Ireland and the UK. If necessary may be required to travel outside the UK. Candidates must be based in the North West Region. *To be able to work outside the normal working hours on a 247 basis as required. *Valid UK driving license. Due to the number of applications only suitable candidates will be contacted. If interested please send your CV or contact Patrick Mullan on (Apply online only) Adecco Recruitment Solutions is an Employment Business Adecco Recruitment solutions is an Equal Opportunity Employer

Cabin Crew Opportunities

2012-02-23T03:24:16+00:00

Cabin Crew Opportunities Thomas Cook Airlines is one of the largest charter airlines in the UK, and operates a mixed Boeing/Airbus fleet of over 30 aircraft, based at 11 airports nationwide. In our summer season, we have a team of over 2000 cabin crew. Thomas Cook Airlines forms part of the UK & Ireland division of the Thomas Cook group. We are looking for customer focused, outgoing individuals to join our Summer 2012 team on a fixed term contract. You must be a team player, with a passion for delivering the highest level of customer service alongside an enthusiasm for achieving set objectives and targets. If you are successful and are offered a position, you will benefit from one of the best training programmes in the industry, and depending on our operational requirements, our fixed term contracts can range between 4 and 7 months in duration. Client: Thomas Cook Airlines Position: Cabin Crew Location: Belast, Birmingham, Bristol & Stansted Salary: £competitive + a flying allowance & generous sales commission Benefits: Annual Leave, Uniform, Training Course, free parking, Discounted Thomas Cook Holidays, Foreign Exchange deals, Discounted Insurance & Healthcare Benefits, Foreign Exchange Deals, Discounted Car Hire & Airport Parking, plus many more ROLE: Cabin Crew are the face and personality of our business and so play a vital part in establishing how were seen by the millions of people Thomas Cook Airlines flies around the world every year. As all of our cabin crew will testify this is not just a job, its a way of life. Forget nine to five this is worlds apart from that. ESSENTIAL CRITERIA a) The minimum age for this role is 18. b) You must be between 5'2" (1.58m) and 6'3" height, with weight in proportion to enable you to wear the standard crew safety harness. c) You must be physically fit and a confident swimmer, you must be able to swim 25 metres unaided. d) You must have a minimum of 6 months customer service experience. e) You must be a holder of a full UK/EEA passport that permits unrestricted travel worldwide. f) We operate flights 24 hours a day, 365 days a year, and you must be willing to work on any day of the year or at any time of day and be willing to accept roster changes at short notice. g) A high standard of personal presentation is essential. Please be aware that no visible tattoos are allowed. h) You must be fluent in English both spoken and written. i) Successful applicants must live within 90 minutes from their base airport. j) Successful applicants will be asked to provide a continuous 5 year referencing history that is satisfactory to both Thomas Cook Airlines and the relevant airport authority. k) Successful applicants must be able to complete and clear a criminal record check (CRC), and if you have spend a consecutive period of 6 months or more outside the UK in the past 5 years, you must be able to provide an overseas clear CRC/certificate of good conduct from that country/countries. DESIRABLE CRITERIA a) Ideally educated to GCSE or equivalent standard is preferred, but not essential. b) Previous flying experience is preferred, but not essential. Please be aware that we can only accept one application per person. If you wish to be considered for more than one base, you can detail this on your application form. You may have experience in the following roles: Cabin Crew, Flight Attendant, Travel Agent, Air Hostess, Airline Crew, Customer Service, Customer Service Agent, Travel Consultant, Trainee Cabin Crew, Trainee Flight Attendant, Trainee Air Hostess, Holiday Rep, Holiday Representative, etc This vacancy is being advertised by (url removed), the UKs leading Flat Fee Recruitment Agency. The services advertised by (url removed) are those of an employment agency. Ref: EWR No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role

Microsoft Exchange Administrator - BELFAST

2012-02-23T03:21:30+00:00

I am leading an urgent search for a Microsoft Exchange Administrator for a leading N. Ireland provider of people-centred software systems. Collectively, they have over seventy years expertise in designing and implementing IT systems that make companies perform better. I would be interested in speaking to you if you have experience supporting Exchange servers, including installation configuration and administration. I'm looking for email administration experience, i.e. troubleshooting and tracking message delivery, monitoring mail queues, managing mailboxes. On offer is a competitive salary based on experience, 22 days annual leave, 10 statutory holidays, and of course the chance to learn new skills from seasoned industry professionals. This is an urgent role so we can interview in one week. For an initial discussion in confidence please email lynsey dot bailie at altmore dot co dot uk or get in contact through this site. We are acting as an Employment Agency for this role. Copyright (c) Altmore Associates Limited 2012, All Rights Reserved

C# .NET Developer - Web Apps - BELFAST

2012-02-23T03:18:53+00:00

I am leading an urgent search for a C# .NET Engineer for one of Belfast's true success stories - a thriving software development company based close to the City Centre, whom have grown steadily over the last ten years. They are a Microsoft partner and utilise the latest and most up to date versions of the Microsoft Enterprise Product set - ASP.NET 4.0, C#, SQL Server 2008, Visual Studio 2010 and Team Foundation Server. These solutions are used by 1000s of users across 100s of organisations. This is a unique opportunity compared to others as the company has a flat management structure and are true specialists. You shall receive full “life cycle” exposure - much better than working for large company where work tends to focus on a single part of one project. This is a chance enhance your career opportunities, you'll be working alongside some of the best talent in the market. To succeed in this role you must have applications design & development skills - they are the priority and you should have experience working on 'back-end' .Net development projects. On offer is standard 9-5pm hours (with flexi time), pension scheme, laptop, good holidays plus of course an excellent salary but most importantly a great learning curve in terms of web application technologies. If you are interested in this role, please contact Lynsey Bailie by emailing lynsey dot bailie at altmore dot co dot uk or get in touch using the link below. We are acting as an Employment Agency for this role

Norwegian Speaking Gaming Support Agents

2012-02-23T03:08:14+00:00

We are currently recruiting for Norwegian Speaking Gaming Support Agents for our client based in Belfast. The person in this position will work in a team environment to support customers with billing and account enquiries and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. Responsibilities: Provides excellent customer service and technical support to skilled gamers via telephone and email Provides a positive customer experience through, efficient, friendly, high quality response Fields customer inquiries across all support channels: Member Services, In-Game Support Technical Support Completes translations from English to Norwegian for standard texts and templates Maintains a good working knowledge of products and services and PC technical support. Assists with knowledgebase maintenance, FAQ review, and pre-formatted responses. Takes part in, and encourages active participation in team discussion activities. Essential Criteria: Fluency in written and spoken English Customer Focus - 6 months outstanding customer service experience in a service driven environment Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale Planning & Organising - Ability to multitask, plan and prioritise workload Relocation package available

Procurement Buyer

2012-02-23T03:05:48+00:00

We are currently recruiting for a Procurement Buyer for an engineering company based in Belfast. Key Duties:- Negotiate price, terms and conditions with suppliers of goods and services Form purchase orders on MARS system Expedite delivery of goods Process order acknowledgements Receive supplier delinquency reports and negotiate satisfactory outcome with suppliers Deal with invoice queries Seek approval of purchase orders in accordance with company procedures Key Requirements:- Candidate should have a good standard of education 3-4 years procurement experience within an engineering/manufacturing role Strong negotiation skills Excellent communication skills Temporary contract for at least 6 months. Please submit CV via link or contact Jayne (Apply online only) for further discussion

Customer Service Agent (Fashion) German

2012-02-22T05:20:51+00:00

My client is a leading independent contact centre based in Belfast, Northern Ireland. Servicing an international client base from tourism, telecoms sectors to gaming and online service providers they pride themselves on providing a professional yet fun working environment. Career management is important within this company so they provide their employees with the opportunity to work beyond their normal daily tasks to assist in projects and the development of new skills.

They are now looking for a German speaking candidate to join their growing international team within an Online Retail contract.

You will be a Customer Service Representative for a fashion products providing inbound support via voice, email, web chat and social media communication channels.

Applicants should have excellent customer service skills, attention to detail, an existing interest in fashion and retail with a warm and genuine personality. Knowledge or experience in retail would be advantageous. Essential is a minimum of 6 months previous customer service experience and fluency in written and verbal English plus German.

The interview process can be 100% remote to aid convenience to candidates. Tests and simulations are held online, skype and telephone interviewing are also used

Benefits

£6.73 per hour (equivalent to £14,000 per annum / €16,500) 40 Hours per week on a rotational shift pattern Stakeholder Pension Scheme Quarterly Performance Related bonus Large range of employee discounts Bi annual reward and recognition schemes Team and company events Cycle to work scheme 28 days holiday per year Relocation Package (see separate info provided)

Relocation Reimbursement

Relocation reimbursement package of up to €150 (Euros) available to cover costs of travel to the UK, In addition the company will pay accommodation for first 7 nights in a local city based hotel. You will also be offered support in practical matters like bank account, taxation, looking for permanent accommodation by both the client and by Delegate.

Occupational Therapist

2012-02-22T03:37:46+00:00

My client has a requirement for a Occupational therapist to join their Community Rehab team. At least 1 years experience in this field is essential. This contract will be for at least 3 months. Randstad care provides the following when you work through us: Paid holiday Access NI refund Occupational Health assistance Mandatory training Good rates of pay Please send your CV to Mardi Cather via this link

Dietitians

2012-02-22T03:37:44+00:00

My clients have requirements for Dietitians in the following fields: Community Medical Paediatrics Diabetes Weight management Eating disorders If you have more then 3 months experience in the following fields please send your CV to Mardi Cather via this link. Randstad care provides the following when you work through us: Paid holiday Free mandatory training Occupational Health assistance Access NI refund scheme Dedicated Consultant

Occupational Therapist

2012-02-22T03:37:43+00:00

My client has a requirement for a Orthopaedic Occupational Therapist to join their inpatient team. At least 6 months experience in this field is essential. This contract will be for a minimum of 3 months with a possibility of being extended. Randstad care provides the following when you work through us: Paid holiday Access NI refund Occupational Health assistance Mandatory training Good rates of pay Please send your CV to Mardi Cather via this link

Occupational Therapist

2012-02-22T03:37:42+00:00

My client has a requirment for a Occupational Therapist to join their Ward based team. At least 6 months experience in Hand therapy is essential. This contract will be for at least 3 months. Randstad care provides the following when you work through us: Paid holiday Access NI refund Occupational Health assistance Mandatory training Good rates of pay Please send your CV to Mardi Cather via this link

Occupational Therapist

2012-02-22T03:37:42+00:00

My client has a requirement for a Occupational Therapist to join their Intermediate Care team. At least 6 months experience working with the elderly is essential. This contract is for at least 3 months. Randstad care provides the following when you work through us: Paid holiday Access NI refund Occupational Health assistance Mandatory training Good rates of pay Please send your CV to Mardi Cather via this link

Sales Account Manager - Belfast, Northern Ireland

2012-02-22T03:32:16+00:00

Sales Account Manager - Belfast, Northern Ireland Highly competitive Salary + OTB + Benefits This is a fantastic opportunity to work for a world leading consultancy organisation - your responsibilities will include ; *Identifying, developing and securing compelling solutions specifically from a converged and ICT perspective *Delivering all new business, revenue and customer satisfaction targets whilst managing the business relationships. *Fully understanding the customers' business and technology requirements and position the correct solution from a converged and ICT perspective. *To maintain an excellent understanding of current/evolving technologies specifically in the converged and ICT arena and map these to capabilities *Champion the cause of the customer and display excellent relationship building skills. *Proactively seeking out new business opportunities within the existing and new customers. Key Job Responsibilities: *To drive incremental new business and revenue growth by developing & maintaining a business to business, consultative relationship with the customer (at a Senior Functional/Director level) focusing on ; Customer Strategies Business Processes Performance Enhancement Profit (impact on customers costs or revenue) High level of contact To protect revenue, acquire business and develop future business growth To implement & maintain an Account Development/Deal sheets, understanding key competitor strategies & addressing them as appropriate to maximise performance To work with virtual teams including specialists as necessary to develop compelling customer propositions To produce plans, forecasts, reports & information regarding customer requirements, business performance & competitors as required. To develop & sell revenue positive solutions to meet the needs of the customer. To ensure a high standard of behaviour, knowledge & skills in satisfying customer requirements to enhance customer satisfaction. The post holder will understand the regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with them, relying on their own knowledge or their ability to recognise that they need specialist advice. Experience/background: *A minimum of two years' experience in Sales and or account management in a face to face business to business environment. *Excellent new business generation skills *Excellent sales, inter-personal, management and analytical skills *Can demonstrate a track record of delivering targets and objectives. *Excellent understanding of converged and ICT solutions and how they can be applied to drive new business growth. *Demonstrate a high level of proactive business generation *Expertise in territory management and geography planning. *The individual needs to be able to work with the minimum of supervision, be part of and lead a team, able *Achieve results through virtual team-working, present a quality image and be willing of work unscheduled hours. *An appreciation of confidentiality and security is essential. *A full driving licence is required

Cisco CCVP Engineer - Belfast, Northern Ireland

2012-02-22T03:22:42+00:00

Cisco CCVP Engineer - Belfast, Northern Ireland Working for our world class consultancy client in a Managed Service Operations role, you will need a strong technology background in multivendor, but mainly Cisco Networking, Security & IPT along with other related areas of expertise and will also need to have good customer facing skills. The job is highly focused on working as part of a team to meet the customers' needs and SLA requirements. You will Responsible for ; Providing technical support and ownership of technically complex contracts up to and including Corporate and Government level. Owning and driving major changes and releases. Ensuring the Customer is kept informed and liaising with customer representatives up to and including IT Manager level. Ensuring internal stakeholders are kept informed of progress. Escalating technical issues with 3rd party vendors via agreed support mechanisms and progressing to resolution / Owning and managing calls that have been escalated to supporting 3rd parties. Mandating that Run book procedures are in place and executed Management and support of infrastructure environments including patching and security updates. Providing Capacity management for infrastructure technologies. Management of Availability for infrastructure technologies. Monitoring progress of owned Incidents against SLA, alerting Accountable and Responsible resources of impending breaches. Technical Account management. Technical Ownership of Major Incidents. Maintain Operations run book procedures for contracts. Execute Operations tasks. Provide Out of Hours support / On Call. Manage/Maintain quality of incident resolution narrative. Agree appropriate Change implementation dates. Raise & plan changes to resolve associated incidents, maximise availability, maintain security and in response to Customer requests. Execution of complex run and support procedures. Qualifications Essential Technical skills Qualified CCVP is essential. Tier 3 Network Enterprise support background One of the following certifications; CCNA\CCNP\CCSP Cisco ASA certifications or experience Checkpoint certifications or experience VPN configuration, implementation and management across major HW vendors Solid experience of all Cisco hardware especially configuring Cisco family of routers and switches Detailed knowledge of OSPF, BGP, EIGRP, and other common network protocols Desirable Associate Level Voice Introducing Cisco Voice and Unified Communications Administration (ICOMM) Professional Level Voice: Cisco Voice over IP (CVOICE v6.0) Cisco Voice over IP fundamentals (CVF v1.0) Implementing Cisco Unified Communications Manager Part 1 (CIPT1) 6.0 Implementing Cisco Quality of Service (QoS) 2.2 Implementing Cisco Unified Communications Manager Part 2 (CIPT2) 6.0 Troubleshooting Cisco Unified Communications Systems (TUC) 1.0 IPT - Cisco, Nortel, Avaya, Microsoft OCS, UCS , Microsoft lync Checkpoint certification with experience of managing, maintaining and implementing enterprise security solutions, cisco & checkpoint preferable

Breakfix Engineer/Northern Ireland

2012-02-22T03:21:57+00:00

We are looking for a strong breakfix engineer based from Northern Ireland - salary will be 18-22k +car + pension. Applicants must be willing to travel extensively throughout Northern and Southern Ireland.. We are looking for Breakfix Engineers with at least two years experience in a field service Breakfix role. KEY SKILLS REQUIRED: * Comptia A + * HP APS * 2 years Field Service Breakfix experience * Full UK License * Willing to travel extensively throughout the Northern and Southern Ireland Please send CVs in the first instance to (url removed)

Citrix CCA /Microsoft MCSE Support- Belfast, Northern Ireland

2012-02-22T03:18:21+00:00

Working for our world leading consultancy client in a Managed Service Operations role, you will need a strong technology background in Microsoft and Citrix along with other related areas of expertise and will also need to have good customer facing skills. The job is highly focused on working as part of a team to meet the customers' needs and SLA requirements. Responsible for providing technical support and ownership of technically medium complexity contracts up to and including Corporate and Government level. Demonstrate competence in own area, while acquiring higher skill level and work to expand knowledge/skills/accreditations to broaden ability over a variety of technologies and skills. Responding to incidents relating to infrastructure technology, driving resolution to meet agreed SLAs. Owning and driving resolution of major incidents Owning and driving major changes and releases Ensuring the Customer is kept informed and liaising with customer representatives up to and including CIO level Escalating technical issues with 3rd party vendors via agreed support mechanisms and progressing to resolution / Owning and managing calls that have been escalated to supporting 3rd parties Management and support of infrastructure environments including patching and security updates Providing Capacity management for infrastructure technologies Management of Availability for infrastructure technologies Monitoring progress of owned Incidents against SLA, alerting Accountable and Responsible resources of impending breaches Technical Account management Provide Out of Hours support/On Call Manage/Maintain quality of incident resolution narrative Agree appropriate Change implementation dates Raise & plan changes to resolve associated incidents, maximise availability, maintain security and in response to Customer requests Qualifications /Essential criteria Experience delivering complex customer technical support. ITIL Foundation certification in Service Management. Experience working with a variety of Microsoft Products - Windows 2000 and 2003 server, Windows XP and VISTA, Exchange, SQL. Desirable Sun Certified System Administrator (SCSA). UNIX, HP, DELL, CISCO, CommVault, Antivirus etc

Document Controller

2012-02-22T02:55:01+00:00

Document Controller, Site Document Controller, Offshore Document Controller Based in Belfast £16-20 per hour CONTRACT ROLE 6 Months The Company The company are a global engineering company, the area of the business that we are recruiting for specialise in the renewable energy sector, this position in particular will be for the offshore wind sector. Due to a new project based in Belfast they are in an urgent need to hire a Site Document Controller. The Role - To manage the planning, control and reporting of Project Documentation. - Manage the contract document from design, construction to the delivery of the final built documentation package. - Building strong relationships with the client, site team and project team. - Monthly status reporting for Project team. The Candidate - Qualified up to GCSE/A level standard - Experience as a document controller within EPC or large engineering projects. - Experience and understanding of the full document lifecycle. Interviews are immediate

Sales Negotiator / Lettings Negotiator – DUBAI

2012-02-19T03:40:55+00:00

Sales Negotiator / Lettings Negotiator - DUBAI Following another successful recruitment drive in January 2012, this Award Winning, British-owned Estate Agency & Lettings Agency is recruiting another Sales Negotiator / Lettings Negotiator in Dubai, UAE. Candidates will be considered from Belfast and all over the UK. With uncapped earnings, huge commissions, and a plethora of benefits and incentives (not to mention the stunning weather!), this company is perfectly placed to offer you the biggest and best career move you could ever make as a Sales Negotiator / Lettings Negotiator. Career progression is plentiful too, with impressive growth plans for 2012 and beyond. Main info: *Start date 8th April 2012 *Sales Negotiator / Lettings Negotiator / Estate Agent / Valuer *Dubai, UAE *£50,000 - £100,000 Tax Free OTE - (The top consultant in 2011 earned £112,000 tax free). Sales Negotiators get 50% commission on all fees *HUGE BENEFITS: Employment Visa, Company Mobile/SIM Card, Fun Working Environment, Subsidised Company Car, Monthly/Annual Incentives, Training and Development Plan, Holidays for Top Sales and Leasing Consultants, Monthly Competitions for Top Sales/Leasing Person, Monthly Staff Night Out, Career Progression *Full Time, Sunday - Thursday 9am to 6pm. You will be expected to be financially independent in order to able to subsidise initial moving costs As a Sales Negotiator / Lettings Negotiator, you will work in a team of 8 with your OWN Personal Assistant, based from beautiful new offices with a fast paced environment, staff break-out area, a PS3 and TVs for relaxation time. You will also benefit from on-going competitions with prizes including top holidays, designer jewellery and clothes etc. The successful Sales Negotiator / Lettings Negotiator will possess: *Substantial experience as a Sales Negotiator / Estate Agent / Valuer / Property Sales Consultant / Lettings Agent / Letting Negotiator or similar title. A background working in Recruitment, as a Recruitment Consultant or similar, will also be considered *Experience with a large corporate Estate Agency / Lettings Agency (such as Countrywide, Haart, Foxtons, etc.) is favourable *Financial independence - the typical cost of relocating and subsidising accommodation etc. is around £5,000 (Relocation Assistance is also offered for accommodation or flight, bank account set-up, preferential car rates, etc.) *A full, clean Driving Licence As a Sales Negotiator / Lettings Negotiator, you will be joining a growing, successful company who have invested heavily in their staff, their brand, website, advertising and office facilities. You will work with a 55-strong team from the flagship 5000 sq ft open plan super-office and sleek café-style shop frontage retail space. Please click to apply now for this new opening as a Sales Negotiator / Lettings Negotiator in Dubai, UAE! If the details shown on your CV match our client's requirements, we will provide our client with your full details so that they can judge whether you may be suitable for the opportunity advertised. Your details, as submitted by you, will only be used in relation to this specific opportunity. By applying to this advert and submitting your CV and/or cover letter to us, you give express consent to us using your details for this purpose. eRecruit Solutions is a flat fee online recruitment company, who actively recruit for the following roles: Property Sales Consultant, Property Leasing Consultant, Sales Negotiator, Lettings Negotiator, Sales Representative, Leasing Representative, Estate Agent, Property Negotiator, Sales Executive, Customer Service, Sales Representative, New Business Development Executive, Telesales, Retail, Lettings Agent, Recruitment Consultant, Direct Sales and Property Management in Belfast, the UK and Dubai. Ref: ARL120589K

Store Manager - Belfast & Surrounds - £15 - £22k

2012-02-18T03:51:27+00:00

Store Management Positions - Northern Ireland - various locations Calling all food, non-food and FMCG managers looking for genuine stability, security and progression- apply now! Vacancies in Northern Ireland being recruited for now Who you'll be working for: *This unique company is proving to be one of the most successful British retailers of modern times, with around 350 stores and many more planned in the next 3 years *The only retailer in their sector increasing their market share, who can offer unparalleled stability and opportunities for development *A company that want to give their managers the power to run their stores as their own - autonomy, freedom and 'back to basic' retail store management What you'll be doing: *You will be the Store Manager and have responsibility for a large superstore environment. *You will support in all operational, stock, customer service, staff training, staff development, issues and initiatives. *You will help manage a team of up to 20 people and a turnover of between £1.0m and £3.0m per year. What we'll be looking for in you: *Ideally you will have experience of managing a team of people within a busy retail or FMCG environment, although managers from other formats will also be considered. *Applicants from supermarkets, large convenience stores, home improvement, DIY, hardware, non-food and other large high-street and out of town retail units have previously been most successful in this environment. *Ambitious, down to earth and realistic individuals, who are people, standards and service orientated. *A strong background in people, customer service and operations management, coupled with a truly passionate, hands-on approach. A very tempting package: Basic salary: *Store Manager and Deputy Manager £15,000 - £25,000+ (dependent on experience, location and store format) Bonuses: *Performance related bonus Benefits: *Pension and staff discount Information and application: *To apply please send your current CV to Paul Harron, ideally via email to (url removed) Please note: R3 Retail appreciates the time and effort involved in searching for a new role and as a result endeavour to respond to each application individually, however due to the large volume of responses this is not always possible. Should you have not had a response within 7 days of your application please assume that you have been unsuccessful on this occasion, however rest assured that should you have suitable experience we shall keep you details on file for future reference. Experts in Retail Recruitment. (url removed) R3 - Think outside the cube

Area Manager NORTHERN IRELAND (AREA 18)

2012-02-18T03:50:36+00:00

p>Area Manager opportunity

Job description
Responsible for the overall operational management of 18 to 20 fast paced stores. This experienced Area Manager will work closely with the regional support team to deliver agreed KPIs as well as to lead, coach and develop their team.

Description of duties
- To deliver Area Key Performance Indicators within budget
- To deliver results in line with the Company Values
- To lead and manage the store teams to deliver the retail and regional business plan

The ideal candidate will already have Area Management experience and an understanding and fit with the Superdrug leadership capabilities.

In addition the candidate will be able to demonstrate:
- Delivering results through others by active coaching and performance improvement.
- Driving improvements in store standards.
- Improving Service Standards.
- Building and delivering robust operational business plans.

If this sounds like you, apply on-line today.</p

Graduate Trainee Recruitment Consultant

2012-02-18T03:42:16+00:00

Graduate Trainee Recruitment Consultant - Randstad, a Sunday Times Top 100 Employer Belfast £18-22k basic with an exceptional bonus and industry leading benefits Randstad is holding a Graduate Assessment Day on Thursday 15th March in Belfast If you are ambitious, have a passion for sales, determined to succeed in a results-driven environment and the energy to provide outstanding service to candidates and clients then this could be the start of your career, and we want to hear from you. In return, we offer excellent rewards, ongoing training and development and a platform to grow a long-term and successful career. Working for Randstad, the world's 2nd largest staffing organisation, you will receive some of the best benefits in the industry including private medical insurance, subsidised gym membership, up to 30 days' holiday and uncapped bonus scheme. With expert guidance and coaching from our existing management, together with a bespoke training and development programme, we can guarantee that, given the right level of aspiration and skill sets, you will be given every opportunity to become a true leader in your field. Randstad's goal is to fill 80% of our management positions from within the organisation - which we successfully achieve, year after year. As a Randstad Recruitment Consultant for Randstad you will be expected to: Maximise business opportunities within our existing clients, and win new business Build strong relationships and manage client and candidate expectations Manage and prioritise your own workload to ensure that both clients and candidates expectations are exceeded If you are interested in this career opportunity, please apply today! To find out more about our exciting company, our origins and how we became the major global player that we are today, please visit (url removed) and (url removed)

Senior UNIX Engineer Job in Belfast

2012-02-18T03:22:14+00:00

Senior UNIX Engineer Job in Belfast In partnership with its client, Cpl N.I. Ltd.,is currently seeking an experienced Senior Unix Engineer for a permanent role based in Belfast. The Client This is an exciting job opportunity for an experienced Senior UNIX Engineer to work with a leading software company based in Belfast. The company are currently growing and are keen to attract a strong Senior Unix Engineer to join the existing team. Job Role: The Senior UNIX Engineer will be involved in the following activities:

Design, develop, plan and implement IT system solutions including development and support of highly complex IT systems

Be the lead for projects, whilst mentoring junior members and delegating tasks

Provide technical leadership as necessary in order to ensure team cohesion and project completion

Troubleshoot hardware and software issues taking appropriate action as and when required

Define, document and maintain operating processes

Forecast demand and recommend upgrades, expansion where required

Willingness to provide 24/7 support on a rotational basis Experience and skill set requirements:

At least 4 years in a commercial environment within the UNIX/Linux administration domain

Experience with SAN/NAS storage and UNIX maintenance patching

Experience with AIX, Sun or AS-400 a bonus

Satellite, Kick Start and scripting and Veritas nice to have

Troubleshoot Cisco IPT, routers and switches in a LAN and WAN environment CCNA desirable If you feel you have the required experience or would simply like to find out a little more, dont hesitate to get in contact for further information. CPL Contact: To apply or for further information, please contact Neil Corrigan +44 28 (Apply online only) Keywords:, Senior Unix Engineer, Belfast, County Antrim, County Down, Northern Ireland, United Kingdom, Job, Opportunity, Career, Role, Vacancy, storage, Linux administration, NAS/SAN, UNIX, AIX, support, CCNA

Customer Service Advisor

2012-02-18T03:10:33+00:00

We are recruiting for a number of Customer Service Advisor for a large corporate organisation based in Belfast. On the following basis :- • Immediate Start • City Centre based • Temp to perm contract with career profession for the right candidates • 35 hours per week, 5 over 7 days • 7am - 11pm shifts • Rate of pay will be £7.40 per hour You will be responsible for working as part of a large contact centre team handling inbound customer service calls and processing customer service requests. Key Duties • Ensure that required levels of customer service are delivered • Ensure that customer calls are handled compliantly and in a professional, courteous and efficient manner • Ensure that customer complaints are correctly identified and handled effectively • To comply with relevant legislation such as the Data Protection Act and be vigilant against such things as Money Laundering • Ensure that daily rotas and schedules are adhered to This is a great opportunity for somebody who enjoys working within a service driven organisation Candidates will need to meet the following short list criteria to be considered • Confident, professional telephone manner • Written communication skills • Customer Focused • Ability to take on board product and process knowledge and apply it quickly • Ability to learn and effectively navigate multiple computer systems • Effective compliant handler • Ability to work effectively under pressure • Flexibility and adaptability • Good time keeping • Self motivated • Reliable • Have a minimum of 4 GCSE at grade A-C to include Maths and English Language (or equivalent) Previous contact centre experience within a finance services environment is beneficial but not essential as candidates form a strong customer service background will be considered. All successful candidates will be subject to a credit check and must be able to supply three years worth of continuous references **Please be aware that due to the volume of applications we receive we are only able to contract short listed candidates. If you have heard from us within 5 days of making your application, please assume that you have been unsuccessful

Autocad Technician

2012-02-18T02:57:27+00:00

Temporary Autocad Technician required for a public services company based in Belfast Responsibilities:- To assist Engineers with inspection work, feasibility studies, report preparation, cost estimating, Quality Assurance responsibilities Assist with contract preparation Preparing and assisting with drawing production Assisting with the preparation of technical documentation and reports Dealing with project related correspondence Maintaining high technical standards, consistent with the project brief under direction from the Engineer Assisting the Network Team with site supervision duties when required Assisting in project administration Assisting with compliance to the relevant health, safety and environmental legislation, particularly the CDM Regulations Maintaining a strong focused client relationship Assisting with the implementation of effective, value for money and innovative design solutions Experience:- HNC / HND, or equivalent in a relevant discipline Good IT Skills Knowledge of DMRB and MCDHW Knowledge of British Standards Experience of AutoCAD Good communication skills dealing with clients, elected representatives and the public Developing good practice in Health and Safety and CDM Regulations Experience of innovative designs, value engineering and end to end service delivery. Experience of working with structures maintenance / design teams and Local Government or HA clients Client focused approach to service delivery

Performance Manager

2012-02-17T05:23:22+00:00

Supplier Manager

We have opportunities in this role in Belfast.

Help us get first-class results from our suppliers
As a Barclays Supplier Manager, you'll help guarantee excellence across our UK Retail Bank. You'll do that by overseeing supplier management and assurance across a portfolio of high risk, high value suppliers. In doing so, you'll help us effectively manage service, cost and risk in our supply chain and drive continuous improvement for the business and our customers.

What you'll give our customers as a Supplier Manager
You'll manage the commercial and operational performance of suppliers in line with our contracts - while making sure that all supplier management is performed in compliance with Barclays policies. You'll also take charge of service reviews, performance analysis and reporting, billing verification, service credit calculation and forecasting. What's more, we'll count on you to identify process improvements that will reduce our costs and improve efficiency and quality.

What you'll get in return
Help our customers get the best that Barclays has to offer, and you'll get the same in return. We're not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You'll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.

What you'll need as a Supplier Manager
The success of everyone at Barclays is measured by their ability to put our customers at the centre of their day. To do that in this role, you'll need extensive supplier management experience and outstanding relationship management skills. Strong commercial awareness is crucial, and you'll need to show us that you're able to negotiate and influence effectively across all levels. The ability to generate value through continuous improvement is also essential.

We'll judge you on your ability and nothing else.
Careers built around customers.

German Speaking Gaming Support Agent

2012-02-17T03:07:14+00:00

Essential Criteria: *Be able to demonstrate a keen interest and passion for gaming *Fluency in written and spoken Danish / Dutch / Finnish / French / German / Italian / Norwegian / Portuguese / Spanish / Swedish *Fluency in written and spoken English *Customer Focus - 6 months outstanding customer service experience in a service driven environment *Specialist Expertise - Demonstrates expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives) *Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale *Planning & Organising - Ability to multitask, plan and prioritise workload *Effective Communication - Excellent communication skills both verbal and written *Resilience - Demonstrates resilience and ability to work on own initiative *Problem Solving - Demonstrates problem solving and troubleshooting skills *Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets Desirable Criteria: *2 years outstanding customer service experience in a service driven environment

Become a Massage Therapist

2012-02-16T11:05:58+00:00

Premier's Sports Massage Therapy Diploma involves the use of individual client assessment, massage, related soft tissue techniques and post-treatment advice to manage, manipulate and rehabilitate the various soft tissues of the body. It can be applied to alleviate a variety of aches and pains, where they arise in a sporting or recreational context of simply from the stresses of modern life. If you would like to find out how we could help you kick start your career and understand more about us, simply press the 'Apply' button now!

Become a Personal Trainer in 6 weeks!

2012-02-16T11:05:58+00:00

Thinking about a life in fitness? Train with the best and go further. Premier's most popular course is the International Diploma in Advanced Personal Training. The Diploma will establish you as an authority in the field of health and fitness and allow you to immediately apply for work or set up on a self employed basis as a Personal Trainer. Once completed, you will have the real sense of personal achievement and satisfaction that comes from having completed an industry recognised 'gold standard' training course! As part of the Level 3 Certificate in Advanced Personal Training, Premier is proud to offer you a unique opportunity to gain the skills necessary to train clients using both ViPR and Kettlebell equipment – these are both highly versatile and functional pieces of training equipment which are a must for the personal trainer looking to deliver the highest quality of service. If you would like to find out how we could help you kick start your career and understand more about us, simply press the 'Apply' button now!

Become a Gym Instructor

2012-02-16T11:05:58+00:00

Thinking about a life in fitness? Train with the best and go further. A new beginning! The Certificate in Gym Instruction is the starting point for your new and rewarding career in health and fitness and is one of Premier Training's most popular courses. Once qualified you will have the necessary skills and knowledge to successfully instruct and supervise safe exercise as well as design effective exercise programmes. This course forms part of a wider programme of study and is the first module of the International Diploma in Advanced Personal Training. If you would like to find out how we could help you kick start your career and understand more about us, please press the 'Apply' Button now!

Account Executive

2012-02-16T03:52:16+00:00

Main Responsibilities. 1.To sell online advertising space, or display or lineage based advertising to clients. 2.To achieve predetermined daily, weekly and monthly sales targets, via researching for and into potential clients, cold calling or use of client bank, to follow up on leads provided, the development of a client base, and to maintain a high number of telephone calls per day. 3.To contact and develop a rapport with existing and potential clients. (url removed)pliance and implementation of all company instructions in relation to company policies, procedures, guidelines and Standard Operating procedures for the sales team. (url removed)pliance with all instructions given by authorised Supervisors and Managers. 6.To correctly complete and transmit all relevant sales documentation to the correct recipient and to maintain and necessary sales documentation. 7.To embrace and apply the company philosophy, culture, ethics and ethos leading to self-development as a professional sales person This list is not exhaustive and Management reserve the right to change these responsibilities to meet the business and operational needs of the Company. Criteria: 5 "O" levels at Grade "C" English + Maths + 3 others or equivalent such as NVQ II in a relevant subject would be preferred. Excellent communications skills, determination, competitive, articulated, results orientated. ONLINE ADVERTISING SALES EXECUTIVE £18.5K Start plus Uncapped Commission OTE £22-27K Yr 1. OTE £27 - £32K Yr 2+ Criteria =1 year direct/outbound sales + proves sales record preferably in an advertising sales environment The post requires a high degree of negotiations skills, tenacity, drive, motivation and enthusiasm. Preference will be given to those who possess relevant outbound sales experience in the advertising field. If interested please send your CV or contact Patrick Mullan on (Apply online only) Due to the volume of applicants, only suitable candidates will be contacted. Adecco Recruitment Solutions is an Equal Opportunity Employer Adecco Recruitment Solutions is an Employment Business

Cisco Network & Security Engineer (NOC) - Contract - Belfast

2012-02-16T03:20:58+00:00

Cisco - CCNA - CCNP - NOC - Security and management tool experience - MPLS - LAN - Remote Access - 3rd Level Support - CheckPoint - ASA - JUNOS Austin Fraser are working with one of their top clients based in Belfast, Northern Ireland. This is a really exciting opportunity for a Cisco Network & Security Engineer (NOC) The successful candidate will have a good Cisco background with a minimum of a CCNP qualification. The candidate must be willing to participate in rota work: 8am-4pm and 10am to 6pm Mon-Friday. Key Skills: Cisco MPLS Remote Access CCNA/CCNP 3rd Level Support CheckPoint - Cisco ASA Role: Project work Working on comissioning Completing faults Internal Project work. This is an URGENT position - Interviews to be arranged ASAP. Please send me your CV for more information. Austin Fraser Ltd is acting as an employment business in relation to this advert. As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology

Senior Software Engineer

2012-02-16T03:19:51+00:00

Our client, based in Belfast is seeking a Senior Software Engineer to work on their range of wireless chips. The successful candidate will have proven commercial experience of at least one high level programming language and en excellent understanding of debug techniques. Candidates will also have a degree (or equivalent) in maths, science, software or electronics. Job Purpose The role of the Senior Engineer, Software is to develop software for our client's range of wireless chips. This may be either embedded software running on the on-chip processors or associated software running on a host processor. For the embedded software, this involves coding in 'C' and assembler within a resource constrained multi-processor environment. Host software is written in a high level language such as C or C . In both cases, some use may be made of scripting languages such a Perl or Python. An engineer will take ownership of a major component of a project and will be responsible for delivering the software on a timescale agreed with the group leader/programme manager. This role involves the mentoring of junior members of the team. Candidates should be able to work with minimal supervision. Key Responsibilities * Perform requirements capture * Task definition and work breakdown including time estimation * Develops and tests software of major scale and complexity to agreed timescales * Maintenance of software including defect investigation * Delivery of high quality software in line with the department's processes * Contribute towards the continuous development of the department's processes * Conduct peer software reviews * Create relevant documentation following the department's processes * Assist/Lead external inter-operability and compliance test events Person Specification - Required * Degree (or equivalent qualification/experience) in maths/science/software/electronics * Excellent proven understanding of programming languages * Proven commercial or equivalent experience of at least one high level programming language * Excellent understanding of software design techniques * Understanding of debug techniques * Some understanding of software architecture * Good understanding of configuration management * Effective team player * Good communicator * Excellent problem solving ability Person Specification - Desired * Understanding of processor architectures and peripherals * Experience of wireless communication protocols such as Bluetooth, UWB, Wi-Fi, GSM, WCDMA, GPS, GNSS or Cellular 2G/3G * Commercial awareness - understands the dynamics of the customer/client relationship

Dutch Speaking Accounts Payable Administrator, Global Company, Belfast

2012-02-15T05:28:59+00:00

Dutch Speaking Accounts Payable Administrator

Our client are currently looking to appoint a Dutch Speaking Accounts Payable Administrator within their Financial Service Centre in Belfast.

This is a very busy department, applicants will need to be able to demonstrate the ability to work to deadlines and manage a high volume work load.

Typical Duties in this role are;

Processing purchase ledger invoices and posting journals to nominal ledger

Preparing purchase ledger and nominal ledger payments

To process and match incoming invoices efficiently in Procurement and TMS systems

To follow up with persons responsible for approving invoices to ensure timely authorization of costs

Manage the filing system to ensure that all documents/invoices can be easily accessed

Reconciling supplier statements on a regular basis

Call suppliers regarding queries on a regular basis

Manage petty cash within the Company

Salary Circa 15K, negotiable

35 Hours Per Week

We only act as an agency to this employer and not the direct employer

Facilities Manager - Belfast

2012-02-15T03:55:37+00:00

Search are currently recruiting for one of their largest Facilities and Property Management clients. At the moment they are looking to take on a number of Facilities Managers for a national office management contract. One of the places they are looking to recruit to is Belfast city centre. The client is looking for a candidate with building management experience. The contract is managing the facilities in an outbound call centre this is a busy and vibrant environment so the candidate must have a responsive nature and be able to handle tasks quickly as well as be able to communicate well to other members of staff. Soft and Hard Services experience are both welcome - the candidate will ideally have some experience of both. If you are interested in the role forward your details as soon as possible and a consultant will come back to you with some more information

Android / iPhone Developer - Small Team, Global Reach

2012-02-15T03:26:50+00:00

Android / iPhone Developer - Small Team, Global Reach Permanent Role Belfast My client are one of the leading providers of bespoke e-learning and classroom learning solutions to global markets. They pride themselves on being innovative and thinking outside the box, and this has seen big wins in worldwide markets. A superb opportunity exists to join the Belfast team - we are looking for a creative developer for mobile devices. One of the key goals this year is to bring their software products, running from digital whiteboards and projectors currently, onto Android devices, iPhone devices and tablets. This is a small but tightly knit team and whoever gets this gig will enjoy a high level of autonomy and responsibility. You'll have at least a year or two of experience in developing for mobile devices, maybe have released some apps already to the market, and also enjoy coming to work, and leaving the office, with a smile on your face. Please contact me via stuart dot millar at altmore dot co dot uk or send your CV via this site. We are acting as an Employment Agency for this role. Copyright (c) Altmore Associates Limited 2012, All Rights Reserved

German Telesales needed - excellent earning potential

2012-02-14T05:34:03+00:00

What is the job?

As a German telesales agent you will be responsible for selling a range of marketing and promotional products to the SME Market. The German telesales agent will focus both on existing as well as new clients in order to achieve and exceed Monthly sales targets. This German telesales vacancy is ideal for people who are looking to come to Ireland and keen to start earning great commission from day one.

Who is our client?

Our client is not a company with thousands of offices world-wide and millions of employees. But what they do they do extremely well and are aiming to be a global market leader in their industry. They support small and medium enterprises across the globe with their marketing efforts by providing a wide range of products. They are looking to grow their market-share and revenue in Europe and have set ambitious targets for 2011 and 2012. To achieve this they will expand their Multilingual customer support team and Multilingual sales team for their European Centre in Ireland. So if you want to build an international career with a growing company this language job is the one for you!

Who are we looking for?

To be considered for the job of German telesales you will need to have the desire to sell and hit monthly sales targets. Previous German telesales experience is great but our client is willing to look at people who can show great potential in the interview process. Near native German and fluent German is mandatory.

Where is this international vacancy based?

If you are looking for a language job in Ireland and want to discover more than just Dublin this language job is in an ideal location. Based in Dundalk you will be working on the East-coast of Ireland, roughly one hour north of Dublin and one hour south of Belfast. If you are looking for quality of life than this language job in Dundalk is ideal for you. The cost of life is lower compared to Dublin due to lower rent prices. Dundalk is based in an area with a lot of history and great nature. If you like long beach walks Dundalk is the place to be!

Interview process and salary

Our client will conduct a phone interview followed by an assessment and in depth Skype interview. Successful candidates should expect to earn anywhere between €30000 to €35000 in year 1. Relocation packages are offered for people outside of Ireland.

German gamers needed! German gaming support jobs on offer!

2012-02-14T05:34:03+00:00

What is the job?

As a German gaming support agent you will support German gamers with all their problems. These could be game related as well as computer hardware related. You will be constantly updated on and possibly playing the latest games. This role is for the German gamer who wants to change their hobby into a job.

Who is our client?

Our client is still growing from strength to strength and have been founded 12 years ago they already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for their employees which is shown by a weekly Friday snack, your birthday off, a sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this a company not to miss out on.

Who are we looking for?

To be considered for the role as a German game support agent you need to be passionate about computer games. You play games on a regular basis, maybe read gaming magazines and you are able to build your own gaming PC and perhaps have even taken part in LAN parties. And of course you are a (near) native German speaker looking for a German vacancy in Belfast.

Where is this international vacancy based?

This language vacancy is based in Belfast, the capitol of Northern Ireland. Our client is based in the city centre of Belfast so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin.

Interview process and Salary

The company will do a quick phone screening followed by an assessment. If you pass the technical assessment an in-depth interview should follow. If that goes well you should be offered the job. The salary for the role is £15500 and some flight expenses to Belfast will be covered and temporarily accommodation will be arranged.

French gamers needed! French gaming support jobs on offer!

2012-02-14T05:34:02+00:00

What is the job?

As a French gaming support agent you will support French gamers with both their PC and gaming problems. Game relates issues can range from basic access to games, in-game support as well dealing with paid-member questions. The IT issues will range from Network connectivity, issues with graphic or sound cards as well as software issues. The French game support agent will constantly be updated on and possibly playing the latest games. This role is for the French gamer who wants to change their hobby into a job.

Who is our client?

Our client is still growing from strength to strength and have been founded 12 years ago they already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact they constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for their employees which is shown by a weekly Friday snack, your birthday off, a sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this a company not to miss out on.

Who are we looking for?

To be considered for the role as a French game support agent you need to be passionate about computer games. You play games on a regular basis, maybe read gaming magazines and you are able to build your own gaming PC and perhaps have taken part in LAN parties. And of course you are a (near) native French speaker looking for a French vacancy in Belfast.

Where is this international vacancy based?

Interview process and Salary

Fluent German or French Frontline Customer Care Professionals

2012-02-14T05:30:46+00:00

A client of ours is devoted to deliver exceptional customer service and support experience and is looking for potential candidates who are interested in providing excellent customer care and with a burning passion to help people.

We have a number of exciting new roles within IT and Gaming Sectors. These jobs are ideal for anyone to put an excellent Global brand on their CV and profile in order to invest in their future.

We are looking for talented individuals capable of managing customer service in any one of the following languages:

* German

*French

These jobs are dealing with the public in a customer service capacity. These jobs itself will be office based handling enquiries, via email, telephone and via a web chat service which is like Messenger. You will be offering advices and supports to customers’ enquiries. The companies provide ongoing training and investments to all employees.

You will need to speak fluently in English and any one of the languages above to a native level and be confident providing information and answering questions.

Experience of at least 6 months - 1 year in customer service is necessary - please ensure that you have worked in customer service and that you are confident operating in a business environment.

You need to have excellent communication skills and be able to interact in a positive and friendly manner with customers and colleagues alike. Experience in a customer facing role, in particular in a telephony environment is of benefit but not essential.

You must have good IT experience and have an interest in products used in the modern world in the home or laptops, mobiles etc. It is an advantage if you have experiences in gaming, such as online games or computer games.

It is a fantastic opportunity to work in Northern Ireland because the living costs are significantly lower than in London and it is an excellent time to work somewhere unique and special. Northern Ireland, is one of Europe's most dramatic transformation with hundreds of millions pounds invested in stylish bars and fine restaurants with stunning attractions and shopping centres. The new city merges with the old. The client provides an excellent relocation package.

The salary is around £15,500 per annum.

If you think you have what it takes then this position is for you. Do not miss this fabulous opportunity and start applying now.

Fluent German, Swiss German or Finnish Technical Support Professionals

2012-02-14T05:30:43+00:00

We have a number of exciting opportunities for fluent German, Swiss German or Finnish speakers to work for the most influential brands in the world within the IT, Gaming and Technology sectors. You must have experiences in IT or interest in gaming or technology products used in the modern world in the home or laptops, mobiles etc. This job is ideal for anyone to put an excellent Global brand on their CV and profile in order to invest in their future.

These jobs are dealing with the public in a customer service capacity. This job itself will be office based handling enquiries, via email, telephone and via a web chat service which is like Messenger and familiar with types of communication channels for social networking. The companies can provide ongoing training and investments to all employees.

You will need to fluent in German, Swiss German or Finnish and English to a native level and be confident providing information and answering questions. Experience of at least 6 months - 1 year in customer service is necessary - please ensure that you have worked in customer service and that you are confident operating in a business environment.

It is a fantastic opportunity to work in Belfast, Northern Ireland. The client provides an excellent relocation package.

The role is from 37.5 hrs per week working standard office opening times for the European time zone. Pay is from £7.00 - 9.00 per hour.

Please apply now and we will contact you ASAP. GOOD LUCK!

Fluent Hebrew Technical Support Professional

2012-02-14T05:30:42+00:00

We have a number of exciting opportunities for fluent Hebrew speakers to work for the most influential brands in the world within the IT, Gaming and Technology sectors. You must have experiences in IT or interest in gaming or technology products used in the modern world in the home or laptops, mobiles etc. This job is ideal for anyone to put an excellent Global brand on their CV and profile in order to invest in their future.

You will need to fluent in Hebrew and English to a native level and be confident providing information and answering questions. Experience of at least 6 months - 1 year in customer service is necessary - please ensure that you have worked in customer service and that you are confident operating in a business environment.

It is a fantastic opportunity to work in Belfast, Northern Ireland. The client provides an excellent relocation package.

The role is from 37.5 hrs per week working standard office opening times for the European time zone. Pay is from £7.00 - 9.00 per hour.

Please apply now and we will contact you ASAP. GOOD LUCK!

Fluent Norwegian Technical Support Professionals

2012-02-14T05:30:41+00:00

We have a number of exciting opportunities for fluent Norwegian speakers to work for the most influential brands in the world within the IT, Gaming and Technology sectors. You must have experiences in IT or interest in gaming or technology products used in the modern world in the home or laptops, mobiles etc. This job is ideal for anyone to put an excellent Global brand on their CV and profile in order to invest in their future.

You will need to fluent in Norwegian and English to a native level and be confident providing information and answering questions. Experience of at least 6 months - 1 year in customer service is necessary - please ensure that you have worked in customer service and that you are confident operating in a business environment.

It is a fantastic opportunity to work in Belfast, Northern Ireland. The client provides an excellent relocation package.

The role is from 37.5 hrs per week working standard office opening times for the European time zone. Pay is from £7.00 - 9.00 per hour.

Please apply now and we will contact you ASAP. GOOD LUCK!

Fluent Dutch Technical Customer Support Professionals

2012-02-14T05:30:40+00:00

We have a number of exciting opportunities for fluent Dutch speakers to work for the most influential brands in the world within the IT, Gaming, Gadget and Technology sectors. This job is ideal for anyone to put an excellent Global brand on their CV and profile in order to invest in their future.

These jobs are dealing with the public in a customer service capacity. The job itself will be office based handling enquiries, via email, telephone and via a web chat service which is like Messenger. You will be offering advices and supports to Dutch speaking customers’ enquiries. The companies can provide ongoing training and investments to all employees.

It is an opportunity to work for our client’s offices based in Belfast, Northern Ireland. The client provides a excellent relocation package.

The role is from 37.5 hrs per week working standard office opening times for the European time zone. Pay is from £7.00- 9.00 per hour.

You will need to fluent in Dutch and English to a native level and be confident providing information and answering questions.

You must have experiences in IT or an interest in technology products used in the modern world in the home or laptops, mobiles etc. Experience of at least 6 months - 1 year in customer service is necessary - please ensure that you have worked in customer service and that you are confident operating in a business environment.

Please apply now and we will contact you ASAP. GOOD LUCK!

French Speaking Gaming Agent

2012-02-14T05:29:58+00:00

French Speaking Gaming Agent. Salary £15,500 and relocation assistance

What is the role

The person in this position willwork in a team environment to support gaming customers with billing enquiries,reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone andemail in a timely and efficient manner.

What are the Essential Criteria

Candidates should...

• Be able to demonstrate a keen interest and passion for gaming

• Be fluent in written and spoken English

• Be fluent in written and spoken French

• Have 6 months outstanding customer service experience in a service drivenenvironment

• Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumerelectronics (hardware, graphic cards, memory boards and hard drives)

• Demonstrate experience of working in a team based environment, supporting theteam in achieving the highest quality standards and takes an active role ingenerating team morale

• Have the ability to multitask, plan and prioritise workload

• Have excellent communication skills both verbal and written

• Demonstrate resilience and ability to work on own initiative

• Demonstrate problem solving and troubleshooting skills

What is the Salary

£7.45 per hour (equivalent to£15,500 per annum gross (taxes to be deducted).

German Speaking Gaming Agent

2012-02-14T05:29:57+00:00

German Speaking Gaming Agent. Salary £15,500 and relocation assistance

What is the role

What are the Essential Criteria

Candidates should...

• Be able to demonstrate a keen interest and passion for gaming

• Be fluent in written and spoken English

• Be fluent in written and spoken German

• Have 6 months outstanding customer service experience in a service drivenenvironment

• Demonstrate experience of working in a team based environment, supporting theteam in achieving the highest quality standards and takes an active role ingenerating team morale

• Have the ability to multitask, plan and prioritise workload

• Have excellent communication skills both verbal and written

• Demonstrate resilience and ability to work on own initiative

• Demonstrate problem solving and troubleshooting skills

What is the Salary£

£7.45 per hour (equivalent to£15,500 per annum gross (taxes to be deducted).

Dutch/Finnish/Norwegian Speaking Presales

2012-02-14T05:29:57+00:00

Dutch/Finnish/Norwegian speaking IT Presales Agent based in Belfast

This role will involve inbound and outbound calling dealing with end users and partners of this leading IT company. Outbound calling will be from data supplied. As well as enquiries from inbound calls, you will have requests for information in web form and "click-to-chat" format. The majority of the calls will be for end user presales. You will be involved in generating leads from end user calls to help partners set up marketing campaigns and give advice and support on IT products and services. Dealing with Social Media will also be part of your role.

** What are the Essential Criteria£

Candidates should...

• Be fluent in written and spoken Dutch, Finnish or Norwegian

• Be fluent in written and spoken English

• Have a minimum of 6 months Outbound Telephone sales experience and be willing to work toward the Cisco Sales Expert Certification during the 1st three months

• Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale

• Have the ability to multitask, plan and prioritise workload

• Have excellent communication skills both verbal and written

• Demonstrate resilience and ability to work on own initiative

• Demonstrate problem solving and troubleshooting skills

• Demonstrate ownership and accountability to achieve deadlines and targets

Salary £14,000 per year plus bonus per annum (OTE £1500 per year) gross (taxes to be deducted).

French and German speaking Tech Support Rep £15k basic + bonus (ote ov

2012-02-14T05:29:56+00:00

The Position
As a French or German speaking Technical Support Representative you will be a Brand Ambassador for a leading computer related company, supporting their customers in both Danish and English through troubleshooting with products including gaming & audio devices, web cameras, security systems etc.

In a contact centre environment, you will use computer-based tools as well as your own problem-solving skills to identify, research, isolate, and resolve customer issues.

You will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure every customer is highly satisfied.

This position offers a comprehensive training program to ensure our successful candidate becomes a product specialist within their particular field and the successful candidate will need to pass a knowledge check at the end of the training period. Following training you will maintain a strong understanding of the product families, including software application packages, operating systems, hardware and other equipment.

Essential skills:
· Fluency in written and spoken French or German and English
· Excellent communication skills and telephone manner
· Technical aptitude
· Excellent Customer Service skills and previous experience in providing customer service or technical support

We will highly value candidates who also have:
- An IT related qualification
- Experience in database / customer management systems including excellent attention to detail when inputting and collating information
- Experience of working to high quality assurance standards within a target driven environment.

Total Reward package includes:
· Basic pay of £15000 (£7.20 per hour) plus opportunity to earn bonus of up to £190 per month depending on performance
· Potential relocation package to assist you in moving to Belfast
· Continuous paid training on the latest technology
· Private Medical Insurance
· Private Pension
· 29 days holiday entitlement + extra entitlements
· On site canteen
· Life assurance
· Discounted SKY TV
· Eye Care Reimbursements
· Child Care Voucher scheme
· Dental Plan
· Discounted local gym membership
· Free Parking, close proximity to city centre by bus or train
· Potential for rapid career development

Danish Speaking Customer Service

2012-02-14T05:29:56+00:00

Job Purpose

Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills.

The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner.

Main Duties and Responsibilities

In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in `what we say and how we say it` leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. At times there may be an opportunity to cross or up sell that would be of benefit to the customer and we would equally recognize the importance of this.

Skills and Specifications

• Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships

• Experience in telephonic and email customer service

• Ideally proven experience in a customer service role

• A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking

• Experience of using databases

Essential Criteria:

• Fluency in written and spoken Danish

• Excellent Communication Skills and Telephone manner

• Proven Customer Service experience

• Fluent English

• ’Can do’ attitude, initiative and genuine commitment to customer service

Desirable Criteria:

• Administration experience

• Experience of Siebel or equivalent database/s

Competitive Benefits Package

Basic salary £13,935 + bonuses. OTE £16,000 per year.

We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:

• Continuous paid training on the latest technology

• Private Health/Medical Insurance

• Private Pension

• On site canteen

• Fair care scheme

• Life assurance

German Speaking Customer Service

2012-02-14T05:29:55+00:00

Job Purpose

The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner.

Main Duties and Responsibilities

Skills and Specifications

• Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships

• Experience in telephonic and email customer service

• Ideally proven experience in a customer service role

• A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking

• Experience of using databases

Essential Criteria:

• Fluency in written and spoken German

• Excellent Communication Skills and Telephone manner

• Proven Customer Service experience

• Fluent English

• ’Can do’ attitude, initiative and genuine commitment to customer service

Desirable Criteria:

• Administration experience

• Experience of Siebel or equivalent database/s

Competitive Benefits Package

Basic salary £13,935 + bonuses. OTE £16,000 per year.

We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:

• Continuous paid training on the latest technology

• Private Health/Medical Insurance

• Private Pension

• On site canteen

• Fair care scheme

• Life assurance

Danish/Finnish/Norwegian Speaking Gaming Agents

2012-02-14T05:29:55+00:00

Danish/Finnish/Norwegian Gaming Agents. Salary £15,500 and relocation assistance

Our client based in Belfast has requirements for a number of gaming agents with fluency in one of the above languages and also English.

What is the role

What are the Essential Criteria

Candidates should...

• Be able to demonstrate a keen interest and passion for gaming

• Be fluent in written and spoken English

• Be fluent in written and spoken German

• Have 6 months outstanding customer service experience in a service drivenenvironment

• Demonstrate experience of working in a team based environment, supporting theteam in achieving the highest quality standards and takes an active role ingenerating team morale

• Have the ability to multitask, plan and prioritise workload

• Have excellent communication skills both verbal and written

• Demonstrate resilience and ability to work on own initiative

• Demonstrate problem solving and troubleshooting skills

What is the Salary£

£7.45 per hour (equivalent to£15,500 per annum gross (taxes to be deducted).

Mechanical Design Engineer

2012-02-14T02:57:35+00:00

Mechanical Design Engineer required for a global manufacturing company based in Belfast. This is a temporary contract for 6 months but could lead to a permanent contract. Key Duties:- Owns product engineering design function. Manage and execute Oracle and JDE transition works. Leads Engineering Quality interaction for product quality issues and drives resolution The associate should be contributing to development activities with the sales and customer service team in a fast paste environment, to provide our customers with new product features and applications. Participate in all aspects of testing, including functional, smoke and regression testing. Develop tools and concepts to automate product and system testing, field condition simulation. Key Criteria: Bachelor or Masters in Mechanical Engineering Overall Minimum 2 years' experience in Mechanical Design Candidate must have a minimum of 1 years' experience in precision measurement product mechanical design. Ability to organise and prioritise multiple projects at once Strong problem solving skills, Detail oriented and biased towards taking action Ability to self-motivate in order to remain on task in an unrestrictive environment Ability to work closely with other associates Strong interpersonal skill set include good technical communication Please submit CV or contact Jayne on (Apply online only) for further discussion

Electrician

2012-02-13T02:48:19+00:00

We are currently looking to recruit a team of 2 or 3 qualified Electricians to carry out commercial refit lighting programme. You must have previous experience working within commercial. This is for a night shift position of approx 10 hours per night, monday to friday. You must have CSCS and IPAF. If you are a team of individual we would be interested in talking to you. You must have your own vehicle and tools

Customer Service Advisor

2012-02-13T02:44:27+00:00

We are recruiting for a number of Customer Service Advisors for a large corporate organisation based in Belfast . On the following basis:- • Immediate Start • City Centre based • Temp to Perm contract with career progression for the right candidates • 35 Hours per week, 5 over 7 days • 7am – 11pm shifts. • Rate of pay will be £7.40 per hour. You will be responsible for working as part of a large contact centre team handling inbound customer service calls and processing customer service requests. Key Duties: - Ensure that required levels of customer service are delivered - Ensure that customer calls are handled compliantly and in a professional, courteous and efficient manner - Ensure that customer complaints are correctly identified and handled effectively - To comply with relevant legislation such as the Data Protection Act and be vigilant against such things as Money Laundering - Ensure that customer records are accurately maintained and kept up to date - Ensure that daily rotas and schedules are adhered to This is a great opportunity for somebody who enjoys working within a service driven organisation. Candidates will need to meet the following short list criteria to be considered: - Confident, professional telephone manner - Written communication skills. - Customer focused - Ability to take on board product and process knowledge and apply it quickly - Ability to learn and effectively navigate multiple computer systems - Effective complaint handler - Ability to work effectively under pressure - Flexibility and adaptability - Good time keeping - Self motivated - Reliable - Have a minimum of 4 GCSE's at grade A-C to include Maths and English Language (or equivalent) Previous contact centre experience within a financial services environment is beneficial but not essential as candidates from a strong customer service background will be considered. All successful candidates will be subject to a credit check and must be able to supply three years worth of continuous references

Bilingual Technical Moderator (Arabic/Swedish/German)

2012-02-12T05:29:38+00:00

Bilingual Technical Moderator (Arabic/Swedish/German)

You will be responsible for maintaining a clean and interactive environment for all participants in social self help forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and requirements to the subject matter expert is a critical role that a moderator should also take. A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT's. So someone who can THINK OUTSIDE THE BOX.

Reports to:

Responsibilities:

Interact with customers via an online community forums
Provide technical support for Microsoft customers using the tools and resources provided
Follow defined processes to create a positive customer and partner experience

· Owning and resolving technical issues that are provided by the customers

· Answer, Create, Merge, Split, and moderate posts and threads in the Answers Platform.

· Prioritize customer engagement to meet Service Level Agreement

Ability to answer users' product/service related questions
Manage forums traffic and ensure an abuse free environment
Flag threads as questions or general discussions by adding tags (meta data)
Block or ban certain users with SPAM like activities or abusive content/post
Set alerts or notifications on threads and posts

SKILLS

Essential Criteria:

Fluency in written and spoken English and (Arabic/Swedish/German)
Specialist Expertise- Demonstrates excellent technical proficiency and in depth knowledge of Microsoft products
Problem Solving - Demonstrates problem solving and troubleshooting skills
Managing Change- Ability to work effectively in a fast-pace, dynamic and changing environment

Interviews can be held remotely via on-line tests and tele-conference calls to aid convenience to candidates. Relocation reimbursement package of up to €250 (Euros) available to cover costs of travel to the UK, In addition the company will pay accommodation for first 4 nights in a local city based bed and breakfast, The interview process can be 100% remote to aid convenience to candidates. Tests and simulations are held online, skype and telephone interviewing are also used

Belfast is a vibrant cosmopolitan city based in the North of Ireland, part of the United Kingdom. Compact city and economical to live in the cost of living is much lower than some other European countries. (aprox £250-300pm for shared accommodation or £450 1-2 bed apartment in city centre) Belfast attracts international brands in retail and business sectors. Serviced by two airports and located 2 hours from Dublin city centre. We would be delighted to put you in touch with other people who have relocated here from abroad for a more independent point of view…. For more info visit

Danish Speaking Gaming Agent relocation assistance provided

2012-02-11T05:29:03+00:00

Danish Speaking EA Gaming Agent

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English and Danish

What is the role?

What are the Essential Criteria?

What are the BENEFITS available?

The list goes on...

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Is there a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed for at least 3 months). All receipts must be kept for reimbursement.

Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

More information on Belfast...

German Speaking Gaming Agent relocation assistance provided

2012-02-11T05:29:03+00:00

German Speaking EA Gaming Agent

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English and German

What is the role?

What are the Essential Criteria?

What are the BENEFITS available?

The list goes on...

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Is there a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed for at least 3 months). All receipts must be kept for reimbursement.

Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

More information on Belfast...

Travel Customer Services Agents, German speaking relocation assistanc

2012-02-11T05:29:02+00:00

Relocation expenses up to 250 euros will be refunded as well as this our client will provide hotel accomdation for the 1st week

Salary £14,000 stg per annum

Finnish Speaking Gaming Agent - Relocation Assistance Provided - Salar

2012-02-11T05:28:44+00:00

Finnish Speaking Gaming Agent. Salary £15,500 and relocation assistance,

What is the Salary? £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

Norwegian Speaking Gaming Agent relocation assistance provided

2012-02-11T05:28:43+00:00

Norwegian Speaking EA Gaming Agent

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English and Norwegian

What is the role?

What are the Essential Criteria?

Candidates should...
• Be able to demonstrate a keen interest and passion for gaming
• Be fluent in written and spoken English
• Be fluent in written and spoken Norwegian
• Have 6 months outstanding customer service experience in a service driven environment
• Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
• Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
• Have the ability to multitask, plan and prioritise workload
• Have excellent communication skills both verbal and written
• Demonstrate resilience and ability to work on own initiative
• Demonstrate problem solving and troubleshooting skills
• Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS available?

The list goes on...

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Is there a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed for at least 3 months). All receipts must be kept for reimbursement.

Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

More information on Belfast...

Norwegian Speaking gaming Agent Relocation Assistance Available

2012-02-11T05:28:42+00:00

Our client based in Belfast requires a Norwegian Speaking Online Games Fifa Forum Moderator. Candidates must have permission to work in the UK.

The Community Moderator will be responsible for:

Sports product expertise for product specific forum moderation and community interactions
Helping to build and grow the community by preserving/developing overall community health
Acting as a Community Advocate, surfacing community needs to the game teams
Surfacing major bugs to the team, internal stakeholders and developers to keep the community and operations counterparts apprised of fixes
Write a regular report summarizing trends, reactions, and emergent game play feedback from the community to inform development and product groups on the state of the community
Handle requests from Games Studios and Product Managers to assist internal stakeholders with information gathering for actionable items
General support and participation as a member of the live team

•Critical thinking and process analysis

Essential Criteria:

Fluency in Norwegian and written and spoken English
Familiarity with social networking and latest ways to communicate (Facebook, Twitter, YouTube, Google+, etc.)
Effective Communication: Exceptional and professional communication skills; both verbal and written
Customer Focus: minimum 2 years of contact centre experience
Specialist Expertise: An expert level understanding of EA products, experience in network troubleshooting for online gameplay, Intermediate to advanced Microsoft Office skills
Working with Others: Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale A "Never Say Die" and upbeat personality, infectious to team members
Planning & Organising: Must be detail oriented with strong organisational and follow up skills, and the ability to be flexible and manoeuvre through competing priorities
Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

•Resilience - Demonstrates resilience and ability to work on own initiative

Multilingual Customer Service Agent

2012-02-11T03:58:06+00:00

My client is looking for German, French, Norwegian, Finnish, Danish, Swedish, Dutch, Arabic, Hebrew, Polish, Russian, Slovak, Czech speakers for Customer Service and Technical Support roles. The company is working alongside with global organisations and is based in Northern Ireland. In order to deliver in these roles you will have good written and oral language skills, previous experience in customer service, sales, market research, telemarketing etc and/or a university degree. You will be confident and articulate, possess excellent time management skills and have good IT skills. Key Responsibilities:

Communicate with customers via telephone, email and chat;

Single point of contact for the customer for all service related issues;

Analyze problems and provide updates to Customers, Support Engineers and Development Operations team to meet customer needs;

Report both service issues and customer suggestions;

Proactively document known issues, issue reports and readiness for both internal and customer consumption;

Ability to effectively work with senior technical staff as well as development teams. Key Skills:

Troubleshooting experience preferred;

Technical support experience preferred;

Be a team player but able to perform tasks independently;

Keen to learn and develop new skills;

Ability to multitask, plan and prioritise workload;

Strong IT skills and confident in ability to browse Internet

Fluency in one of the following languages: o Norwegian o French o German o Finnish o Danish o Dutch o Arabic o Swedish o Hebrew o Polish o Russian o Slovak o Czech The Benefits: Our client offers a competitive starting salary with plenty of opportunities for career progression and development. Apply now for immediate consideration. Please only apply if you have the required skills and absolute fluency in the required languages. Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit

Enovia Support Engineer

2012-02-11T02:53:23+00:00

I am urgently seeking an experienced PLM professional to provide comprehensive support in Enovia v5 and VPM environment. Experience of Catia also an advantage. Long term contract for right candidate. Immediate start!ASC Connections is a leading recruitment business specialising within areas of both technical and business services. We operate as an employment business or an employment agency for all temporary and permanent roles respectively. For an extensive range of job opportunities please visit our website at (url removed)

Norwegian Speaking IT Presales Agents Relocation assistance available

2012-02-10T05:27:20+00:00

Be fluent in written and spoken Norwegian
Be fluent in written and spoken English
Have a minimum of 6 months Outbound Telephone sales experience and be willing to work toward the Cisco Sales Expert Certification during the 1st three months
Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
Have the ability to multitask, plan and prioritise workload
Have excellent communication skills both verbal and written
Demonstrate resilience and ability to work on own initiative
Demonstrate problem solving and troubleshooting skills

• Demonstrate ownership and accountability to achieve deadlines and targets

A relocation package upto 250 euros is available as well as assistance in relocating

Norwegian Speaking gaming Agent Relocation Assistance Available

2012-02-10T05:27:20+00:00

Our client based in Belfast requires a Norwegian Speaking Online Games Fifa Forum Moderator. Candidates must have permission to work in the UK.

The Community Moderator will be responsible for:

Sports product expertise for product specific forum moderation and community interactions
Helping to build and grow the community by preserving/developing overall community health
Acting as a Community Advocate, surfacing community needs to the game teams
Surfacing major bugs to the team, internal stakeholders and developers to keep the community and operations counterparts apprised of fixes
Write a regular report summarizing trends, reactions, and emergent game play feedback from the community to inform development and product groups on the state of the community
Handle requests from Games Studios and Product Managers to assist internal stakeholders with information gathering for actionable items
General support and participation as a member of the live team

•Critical thinking and process analysis

Essential Criteria:

Fluency in Norwegian and written and spoken English
Familiarity with social networking and latest ways to communicate (Facebook, Twitter, YouTube, Google+, etc.)
Effective Communication: Exceptional and professional communication skills; both verbal and written
Customer Focus: minimum 2 years of contact centre experience
Specialist Expertise: An expert level understanding of EA products, experience in network troubleshooting for online gameplay, Intermediate to advanced Microsoft Office skills
Working with Others: Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale A "Never Say Die" and upbeat personality, infectious to team members
Planning & Organising: Must be detail oriented with strong organisational and follow up skills, and the ability to be flexible and manoeuvre through competing priorities
Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

•Resilience - Demonstrates resilience and ability to work on own initiative

Norwegian Speaking Gaming Agent relocation assistance provided

2012-02-10T05:27:19+00:00

Norwegian Speaking EA Gaming Agent

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English and Norwegian

What is the role?

What are the Essential Criteria?

What are the BENEFITS available?

The list goes on...

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Is there a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed for at least 3 months). All receipts must be kept for reimbursement.

Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

More information on Belfast...

Finnish Speaking Gaming Agent - Relocation Assistance Provided - Salar

2012-02-10T05:27:19+00:00

Finnish Speaking Gaming Agent. Salary £15,500 and relocation assistance,

What is the Salary? £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

Travel Customer Services Agents, German speaking relocation assistanc

2012-02-10T05:27:18+00:00

Relocation expenses up to 250 euros will be refunded as well as this our client will provide hotel accomdation for the 1st week

Salary £14,000 stg per annum

German Speaking Gaming Agent relocation assistance provided

2012-02-10T05:27:17+00:00

German Speaking EA Gaming Agent

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English and German

What is the role?

What are the Essential Criteria?

What are the BENEFITS available?

The list goes on...

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Is there a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed for at least 3 months). All receipts must be kept for reimbursement.

Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

More information on Belfast...

Danish Speaking Gaming Agent relocation assistance provided

2012-02-10T05:27:17+00:00

Danish Speaking EA Gaming Agent

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English and Danish

What is the role?

What are the Essential Criteria?

What are the BENEFITS available?

The list goes on...

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Is there a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed for at least 3 months). All receipts must be kept for reimbursement.

Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

More information on Belfast...

Recruitment Consultant

2012-02-10T03:42:11+00:00

Recruitment Consultant - Sunday Times Top 100 Employer. Belfast £18-22k basic with an exceptional bonus and industry leading benefits You will be joining our busy, rapidly expanding, Health & Social Care branch. This is a successful and established team of experienced consultants who work hard to remain at the top within the business. Expectations are high as are the rewards. Working for one of the largest recruitment consultancies in the world you will receive some of the best benefits in the industry including private medical insurance, contributory pension scheme, up to 23 days' holiday and uncapped bonus scheme. With expert guidance and coaching from our existing management and training programmes we can guarantee that, given the right level of aspiration and skill sets, you will be given every opportunity to become a true leader in your field. Randstad aims to fill 80% of our management positions from within the organisation - which we successfully achieve, year after year. As a recruitment consultant you will be expected to: Build strong relationships and manage client and candidate expectations Maximise business opportunities within our existing clients and win new business Run a very fast paced temps desk as the positions we fill are on a temporary basis so the need is immediate Manage and prioritise your own workload to ensure that both clients and candidates expectations are exceeded

Regional Sales Manager - Hearing Aids / Audiology Ireland

2012-02-10T03:33:40+00:00

Regional Sales Manager Hearing Aid products / Audiology Ireland Audiology and Hearing Aid sales jobs in Ireland. Zest Medical are recruiting for a Regional Sales Manager for one of the worlds leading manufacturers and designers of high technology hearing instruments and boasts a first class reputation in the Audiology market through their standards of quality and expertise. Due to continued expansion they are looking to recruit a sales person to develop new business opportunities based around both the public and private sectors. Ensuring existing and new customer relationships are strengthened to continue to grow the sales and distribution within the Market Share. Working closely with the Senior Management teams you will be responsible for selling the full hearing aid portfolio. Managing a given territory you will be required to achieve a set sales target and maximise coverage of all accounts. You must come from an Audiology / Hearing Aid background for this position and ideally have performed well in a sales role or certainly understand working in a structured selling environment. Ultimately we are looking for a committed individual who would be keen to take this opportunity and build on it for themselves, it can offer autonomy and an excellent grounding in this highly interesting sector. In return you will receive a basic salary up to £35,000 + commission and an excellent benefits package. For more information contact Steve McMurray. Zest Medical are a specialist recruitment company with vacancies in the audiology, optical, dental and scientific divisions

FLT Operator

2012-02-10T03:06:17+00:00

We are looking to recruit a FLT Driver for a temporary assignment based in Belfast. Short term contract position. Must have apporpriate licences and previous experience in a similar role

Branch Manager, Belfast, Motor Trade

2012-02-10T02:51:53+00:00

Automotive, Motor Trade Job: Branch Manager Required in Belfast, Northern Ireland. Salary: £22,000 - £27,000 Dependant On Experience Term: Full Time, Permanent Motor Trade Jobs / Automotive Vacancies: Automotive Branch Manager required in Belfast. Our Client, an Automotive Independent Specialist, are looking to recruit a Branch Manager for their busy branch. Duties Include: - Overall responsibility for the daily operation / management of the branch and team, ensuring excellent levels of customer service. - Responsible for maximising both branch sales and external sales whilst ensuring policies and procedures are followed. - Stock control - To help develop and grow the business by increasing area penetration of products on sale You will ideally live within the Belfast area or be able to travel to the Belfast area and have a working experience of running a small branch and have external sales experience. Our Client offers a fantastic salary of £22k - £27k, dependant on experience. This vacancy is based in Belfast and our client is only looking for applicants with sales and supervisory experience within the automotive industry. To apply for this vacancy please send your CV to James Gilchrist, quoting Job Reference J21573, Branch Manager, Belfast. Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you. Follow us on Twitter (url removed) Perfect Placement UK Ltd is an employment agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973 (and amendments). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Paint Sprayer, Panel Beater, Bodyshop Estimator, Dealer Principal, Motor Mechanic, Service Advisor, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Trade Parts Representative, Parts Advisor, Parts Manager, Workshop Controller, Fast Fit, Tyre Fitters, Warranty Administrator. Rental Advisor, Car Valetor, Collection & Delivery Drivers, WE ARE THE PREMIER AUTOMOTIVE RECRUITMENT AGENCY FOR MOTOR TRADE JOBS IN NORTHERN IRELAND TM Lots of Motor Trade Jobs Northern Ireland, Antrim, Armagh, Ballycastle, Ballyclare, Ballymena, Ballymoney, Ballynahinch, Banbridge, Bangor, Belfast, Carrickfergus, Carryduff, Coalisland, Coleraine, Comber, Cookstown, Craigavon Derry, Donaghadee, Downpatrick, Dromore, Dundonald, Dungannon, Enniskillen, Holywood, Kilkeel, Larne, Limavady, Lisburn, Lurgan, Magherafelt, Maghera, Newry, Newtownabbey, Newtownards, Omagh, Portadown, Portrush, Portstewart, Randalstown, Strabane, Warrenpoint. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more. Copyright © Perfect Placement UK Limited 2012. The reproduction, transmission or other use of all or any part of this advert to or in any media, without Perfect Placement UK Limited's prior written permission is prohibited and may result in criminal or civil actions. Please contact our office on (Apply online only) if you wish to discuss this copyright

German Speaking Customer Service

2012-02-09T05:26:49+00:00

Job Purpose

The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner.

Main Duties and Responsibilities

Skills and Specifications

• Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships

• Experience in telephonic and email customer service

• Ideally proven experience in a customer service role

• A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking

• Experience of using databases

Essential Criteria:

• Fluency in written and spoken German

• Excellent Communication Skills and Telephone manner

• Proven Customer Service experience

• Fluent English

• ’Can do’ attitude, initiative and genuine commitment to customer service

Desirable Criteria:

• Administration experience

• Experience of Siebel or equivalent database/s

Competitive Benefits Package

Basic salary £13,935 + bonuses. OTE £16,000 per year.

We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:

• Continuous paid training on the latest technology

• Private Health/Medical Insurance

• Private Pension

• On site canteen

• Fair care scheme

• Life assurance

Danish Speaking Customer Service

2012-02-09T05:26:49+00:00

Job Purpose

The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner.

Main Duties and Responsibilities

Skills and Specifications

• Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships

• Experience in telephonic and email customer service

• Ideally proven experience in a customer service role

• A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking

• Experience of using databases

Essential Criteria:

• Fluency in written and spoken Danish

• Excellent Communication Skills and Telephone manner

• Proven Customer Service experience

• Fluent English

• ’Can do’ attitude, initiative and genuine commitment to customer service

Desirable Criteria:

• Administration experience

• Experience of Siebel or equivalent database/s

Competitive Benefits Package

Basic salary £13,935 + bonuses. OTE £16,000 per year.

We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:

• Continuous paid training on the latest technology

• Private Health/Medical Insurance

• Private Pension

• On site canteen

• Fair care scheme

• Life assurance

French and German speaking Tech Support Rep £15k basic + bonus (ote ov

2012-02-09T05:26:48+00:00

Dutch/Finnish/Norwegian Speaking Presales

2012-02-09T05:26:48+00:00

Dutch/Finnish/Norwegian speaking IT Presales Agent based in Belfast

** What are the Essential Criteria£

Candidates should...

• Be fluent in written and spoken Dutch, Finnish or Norwegian

• Be fluent in written and spoken English

• Have a minimum of 6 months Outbound Telephone sales experience and be willing to work toward the Cisco Sales Expert Certification during the 1st three months

• Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale

• Have the ability to multitask, plan and prioritise workload

• Have excellent communication skills both verbal and written

• Demonstrate resilience and ability to work on own initiative

• Demonstrate problem solving and troubleshooting skills

• Demonstrate ownership and accountability to achieve deadlines and targets

Salary £14,000 per year plus bonus per annum (OTE £1500 per year) gross (taxes to be deducted).

German Speaking Gaming Agent

2012-02-09T05:26:47+00:00

German Speaking Gaming Agent. Salary £15,500 and relocation assistance

What is the role

What are the Essential Criteria

Candidates should...

• Be able to demonstrate a keen interest and passion for gaming

• Be fluent in written and spoken English

• Be fluent in written and spoken German

• Have 6 months outstanding customer service experience in a service drivenenvironment

• Demonstrate experience of working in a team based environment, supporting theteam in achieving the highest quality standards and takes an active role ingenerating team morale

• Have the ability to multitask, plan and prioritise workload

• Have excellent communication skills both verbal and written

• Demonstrate resilience and ability to work on own initiative

• Demonstrate problem solving and troubleshooting skills

What is the Salary£

£7.45 per hour (equivalent to£15,500 per annum gross (taxes to be deducted).

Norwegian speaking Tech Support Rep £15k basic + bonus (ote over £2k p

2012-02-09T05:26:47+00:00

The Position
As a Norwegian speaking Technical Support Representative you will be a Brand Ambassador for a leading computer related company, supporting their customers in both Norwegian and English through troubleshooting with products including gaming & audio devices, web cameras, security systems etc.

In a contact centre environment, you will use computer-based tools as well as your own problem-solving skills to identify, research, isolate, and resolve customer issues.

You will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure every customer is highly satisfied.

This position offers a comprehensive training program to ensure our successful candidate becomes a product specialist within their particular field and the successful candidate will need to pass a knowledge check at the end of the training period. Following training you will maintain a strong understanding of the product families, including software application packages, operating systems, hardware and other equipment.

Essential skills:
· Fluency in written and spoken Norwegian and English
· Excellent communication skills and telephone manner
· Technical aptitude
· Excellent Customer Service skills and previous experience in providing customer service or technical support

We will highly value candidates who also have:
- An IT related qualification
- Experience in database / customer management systems including excellent attention to detail when inputting and collating information
- Experience of working to high quality assurance standards within a target driven environment.

Total Reward package includes:
· Basic pay of £15000 (£7.20 per hour) plus opportunity to earn bonus of up to £190 per month depending on performance
· Potential relocation package to assist you in moving to Belfast
· Continuous paid training on the latest technology
· Private Medical Insurance
· Private Pension
· 29 days holiday entitlement + extra entitlements
· On site canteen
· Life assurance
· Discounted SKY TV
· Eye Care Reimbursements
· Child Care Voucher scheme
· Dental Plan
· Discounted local gym membership
· Free Parking, close proximity to city centre by bus or train
· Potential for rapid career development

Norwegian Speaking Gaming Moderator

2012-02-09T05:26:46+00:00

Our client based in Belfast requires a Norwegian Speaking Online Games Fifa Forum Moderator. Candidates must have permission to work in the UK.

The Community Moderator will be responsible for:

•Sports product expertise for product specific forum moderation and community interactions

•Helping to build and grow the community by preserving/developing overall community health

•Acting as a Community Advocate, surfacing community needs to the game teams

•Surfacing major bugs to the team, internal stakeholders and developers to keep the community and operations counterparts apprised of fixes

•Write a regular report summarizing trends, reactions, and emergent game play feedback from the community to inform development and product groups on the state of the community

•Handle requests from Games Studios and Product Managers to assist internal stakeholders with information gathering for actionable items

•General support and participation as a member of the live team

•Critical thinking and process analysis

Essential Criteria:

•Fluency in Norwegian and written and spoken English

•Familiarity with social networking and latest ways to communicate (Facebook, Twitter, YouTube, Google+, etc.)

•Effective Communication: Exceptional and professional communication skills; both verbal and written

•Customer Focus

•Specialist Expertise: An expert level understanding of EA products, experience in network troubleshooting for online gameplay, Intermediate to advanced Microsoft Office skills

•Working with Others: Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale A `Never Say Die` and upbeat personality, infectious to team members

•Planning & Organising: Must be detail oriented with strong organisational and follow up skills, and the ability to be flexible and manoeuvre through competing priorities

•Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

•Resilience - Demonstrates resilience and ability to work on own initiative

Salary:

£7.45 per hour (equivalent to £15,500 per annum gross) (taxes to be deducted). Also relocation assistance available to successful candidates (first 7 nights free hotel accommodation, reimbursement of flight costs - up to 250 euros after 3 months employment)

French Speaking Gaming Agent

2012-02-09T05:26:46+00:00

French Speaking Gaming Agent. Salary £15,500 and relocation assistance

What is the role

What are the Essential Criteria

Candidates should...

• Be able to demonstrate a keen interest and passion for gaming

• Be fluent in written and spoken English

• Be fluent in written and spoken French

• Have 6 months outstanding customer service experience in a service drivenenvironment

• Demonstrate experience of working in a team based environment, supporting theteam in achieving the highest quality standards and takes an active role ingenerating team morale

• Have the ability to multitask, plan and prioritise workload

• Have excellent communication skills both verbal and written

• Demonstrate resilience and ability to work on own initiative

• Demonstrate problem solving and troubleshooting skills

What is the Salary

£7.45 per hour (equivalent to£15,500 per annum gross (taxes to be deducted).

German Speaking Technical Support - Relocation Assistance Provided

2012-02-09T05:23:43+00:00

Technical Support (Microsoft Azure) German

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation package
Languages required: English & German

What is the role?

The person in this position will work in a team environment to support Azure service issues business to business.. The role of a Technical Support Agent focuses on delivering high quality support by triaging daily service issues and driving it to closure. The core duty requires providing prompt and accurate updates to service issues, while representing Microsoft in a positive, professional manner. The role requires a great amount of skill in cross group collaboration and will act as a single point of contact for all technical issues related to the platform.

Candidates should be comfortable discussing technical scenarios and solutions by phone and email with varying customer skill levels to provide them with updates and routing issues appropriately to the right technology group.

Responsibilities

• Communicate with customers via telephone and written correspondence regarding technical questions and issues related to Microsoft Azure Services and Developer technologies
• Act as a single point of contact for the customer for all Service related issues
• Manage/own day to day incidents and drive them towards resolution as per Service Levels.
• Analyze problems and provide updates to customers, Support Engineers and Development Operations team to meet customer needs.
• Actively share knowledge with other Agents and develop efficient customer solutions.
• Learn prerelease products for effective support upon release
• Report both service issues and customer suggestions.
• Proactively document known issues, issue reports and readiness for both internal and customer consumption.
• Ability to effectively work with senior technical staff as well as development teams.
• Simultaneously drive multiple issues to resolutions by relaying information between customer and appropriate operations team.
• Provide Feedback based on customer issues and drive platform improvement.

SKILLS

Essential Criteria

• Fluency in written and spoken German with English
• Customer Focus: Demonstrates outstanding customer service in a service driven environment.
• Specialist knowledge: Experience on various Windows Operating Systems
o Concepts around Relational Database Management systems
o Familiarity on fundamentals & concepts around various Microsoft programming languages
o Good understanding of Internet & Networking terminologies
o Familiar with Office Suite, Communicator and Live Meeting
o Candidates need to be familiar with programming concepts and terminology
s

Desirable Criteria
• Experience with Visual Studio
• Understanding of ITIL/MOF and Service Desk methodologies
• Microsoft Certifications/MCP/MCTS on Developer Technologies
• Familiarity around Regional Database Management Systems
• Concepts of cloud computing

TERMS AND CONDITIONS

Hours of work

7a.m - 4p.m - 40 Hours per week

Operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfill the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

SALARY

Salary £15,390 per annum gross (taxes to be deducted).

Training

Training with be conducted within the classroom over 2 weeks. It will be intensive and will consist of acquiring how Microsoft operates as a company, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

What are the BENEFITS?

• Extremely competitive salary
• the opportunity to travel and work abroad
• the opportunity to improve your standard of English and work in a multi-lingual environment
• Performance Related Pay
• Staff Discount Scheme
• Eye Care Provision
• Cycle to Work Scheme
• Childcare Vouchers
• Annual Reward & Recognition Ceremony
• Free cakes and fruit on a Friday!
• 21 Holidays & 6 Stat days & birthday day off
• Stakeholder Pension Scheme

Probation Period

There will be a 6 month probation period before confirmation of your contract status.

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

Norwegian Speaking IT Presales Agents Relocation assistance available

2012-02-09T05:23:42+00:00

Be fluent in written and spoken Norwegian
Be fluent in written and spoken English
Have a minimum of 6 months Outbound Telephone sales experience and be willing to work toward the Cisco Sales Expert Certification during the 1st three months
Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
Have the ability to multitask, plan and prioritise workload
Have excellent communication skills both verbal and written
Demonstrate resilience and ability to work on own initiative
Demonstrate problem solving and troubleshooting skills

• Demonstrate ownership and accountability to achieve deadlines and targets

A relocation package upto 250 euros is available as well as assistance in relocating